UPS reviews

3.4

54% would recommend to a friend

(36,836 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Aug 10, 2011
Recommend
CEO approval
Business Outlook

Pros

The health benefits are very nice when compared to other companies (especially part-time). Included is health/dental/vision. Have had no problems with the provider of the insurance. Somewhat flexible hours. Opportunities for overtime during peak seasons primarily but offered somewhat regularly as well. Once you obtain seniority, the pay gets better and better (especially for part-time work). Have had very little issues with my school schedule/work schedule. Supervisors have worked with me on the conflicts. Good workout and even get a short break during the shift if all things are going well. Lots of different ways to pursue a different job type once you get your foot in the door. Once you have time under your belt here, the vacation time/sick days/option days-week are pretty attractive. again, especially for part-time work. Tuition assistance is available. Military friendly company (maintain seniority during deployments).

Cons

Although many opportunities exist to move around the company, it is a very slow and diluted process. The flow of information and standard operating procedures is atrocious at times. People in leadership positions need to be sent to a simple leadership course to help some of them learn how to properly lead a team and address issues. Supervisors need to be educated much more than they are on standard operating procedures and filing of paperwork. It is very difficult to switch shifts, which I found somewhat odd for part-time work. Luckily, I have been fortunate enough to have had little issues with my school/work schedule thus far. Moving from the area you were hired to another area but doing the same job, still makes you lose your seniority. This seems very unfortunate for someone who wishes to stay with the company yet must relocate. The pay gets pretty good and it does not behoove you to move and lose your pay rate. Management of personnel is a little bit sub-par. Again, supervisors seem to have a lack of education in proper personnel/time management skills.

2.0
Aug 7, 2011
Recommend
CEO approval
Business Outlook

Pros

UPS has incredible benefits for both full-time and part-time workers. You will receive a great workout everyday you go to work. The hours are great, so if you're a student or have another part-time job it will be easy for you to manage both. In addition, there is a great reimbursement program for students, depending on whether your full or part-time you can receive up to 3,000 a year for school.

Cons

Management is disrespectful, no appreciation for hard work, they constantly try to find something wrong with your performance, the work environment is unorganized, and a lot of part-time supervisors are incompetent.

4.0
Aug 7, 2011
Recommend
CEO approval
Business Outlook

Pros

good team atmosphere, company/employee focused, room for growth with hard work and determination and also good training for advancement in career.

Cons

There werent really any cons, it is hard work but if you are willing to put in the effort, UPS is a place to be.

Viewing 36154 - 36156 of 36,836 Reviews

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