Is UPS a good company to work for?

UPS has an overall rating of 3.4 out of 5, based on over 41,008 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 55% of employees would recommend working at UPS to a friend and 42% have a positive outlook for the business. The best reviews about UPS have been left by employees working as Peak-seasonal Helper , IT Intern and Seasonal PVD .

Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4115) , Part Time Package Handler (2707) , Supervisor (1152) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (745) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 5008 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4673 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1320 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 635 reviews)); "Great job and great benefits" ((in 400 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2051 reviews)); "Long hours during peak and more responsibility when other full time supervisor aren't as good" ((in 1625 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 701 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 404 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

What are the top reviewed UPS locations?

Atlanta , Louisville , New York , Chicago , Dallas , Ontario , Houston , Los Angeles , San Antonio , Hodgkins , Philadelphia , Portland , Phoenix , Jacksonville , Columbus , Parsippany , Salt Lake City , Indianapolis , Minneapolis , Seattle , Orlando , Raleigh , Greensboro , Lenexa , Nashville , Las Vegas , Fort Worth , Charlotte , Denver , San Diego

UPS reviews

3.4

55% would recommend to a friend

(36,800 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

4.0

Apr 24, 2009

Choose UPS

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

Potential for growth, devopment and advancement. Employee benefits, compensation and rewards. Reputation for minority employee satisfaction. Variety of positions with which to work in. Part time employees have the opportunity to go to school full time or work another job. Ownership in the company. Safety is paramount!

Cons

Must start at entry level position and pay regardless of experience and education. This means that talented leaders may not be able to afford to start a career with UPS with a starting pay of $8.50 for the first 90 days. A lot of the equipment in the hub is in poor condition. Supplies needed to work with are in short supply.

1.0

Apr 22, 2009

By day four you will be ashamed at yourself for taking this job.

Independent contractor-delivery driver

Recommend

CEO approval

Business Outlook

Pros

If you have a busy life and want to set your own hours it is totally possible. You can work seven days a week or only 1 day a week and that would be just fine. You need not give any explanation,you simply call in to say you are available for work.

Cons

You are completely lied to about how much potential for money there is. You are lead to believe that they needed you yesterday, only to find out that the other drivers almost never have enough work and resent you for working there and potentially taking your gigs.

2.0

Apr 18, 2009

UPS must began to change it's culture to stay competitive in the future.

Manager

Recommend

CEO approval

Business Outlook

Pros

o UPS is a solid compay that has proved it can substain through a recession. o Great Pension Plan and comparible benefits o Opportunities to learn new technology o Opportunities to go on special assignment o Opportunities to work abroad o E-Learning

Cons

o No telecommuting o No work life balance o Inconsistance flex time or none at all - it depends which portfolio you report into o Few promotion o No discipline for middle managers who do not follow UPS's policy book

Viewing 36619 - 36621 of 36,800 Reviews

Jobs at UPS

Customs Brokerage Rep II (M-F 3pm-11:30pm) *REMOTE* (Must live within a commutable distance to Philadelphia, PA)

Philadelphia, PA

View job

Customs Brokerage Rep II (M-F 3pm-11:30pm) *REMOTE* (Must live within a commutable distance to Philadelphia, PA)

Philadelphia, PA

View job

Customs Brokerage Rep II (Mon-Fri 5pm-1:30am) *REMOTE* (Must live within a commutable distance to Philadelphia, PA)

Philadelphia, PA

View job

Customs Brokerage Rep II (Mon-Fri 5pm-1:30am) *REMOTE* (Must live within a commutable distance to Philadelphia, PA)

Philadelphia, PA

View job

Customs Brokerage Rep II (Mon-Fri. 3-1130pm EST) *REMOTE* (Must live within a commutable distance to Louisville, KY)

Louisville, KY

View job

UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Choose UPS

By day four you will be ashamed at yourself for taking this job.

UPS must began to change it's culture to stay competitive in the future.

Jobs at UPS

UPS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at UPS

UPS reviews FAQs