UPS reviews

3.4

55% would recommend to a friend

(36,800 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Apr 7, 2009

just some feedback on ups

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

clear processes and defined job scopes. little areas of conflicts between what needs to be done in each department

Cons

needs to improve on the employee benefits. other market players can provide better packages for their empoloyees. non competitive salary package, needs to improve on bonus given to staff, needs to work harder to stay competitive with the other companies in the same industry such as fedex or dhl. some flexibility in work processes will be appreciated UPS in US has to understand that the environment is different for other countries and hence they should spend more time to think "outside US" instead of simply proceeding to implement the same things.

3.0
Apr 2, 2009
Recommend
CEO approval
Business Outlook

Pros

UPS is a professional organization. It is a company that manages its assets well. UPS offers its employees stability and growth. You will learn how to function as a business professional at UPS.

Cons

Internal politics are a struggle at times

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Glassdoor has 41,008 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.