UPS reviews

3.4

55% would recommend to a friend

(36,781 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Mar 2, 2010

Poor Training. Too many initiatives

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Operations ability is the key to their history of staying in business.

Cons

Poor Customer Service. Rest on its laurels too much

3.0
Feb 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of room for movement within the organization. You must be open to career path and willing to go through job rotation.

Cons

Low starting salary for management. If you are headed on a specific career path, limited options. If open then lots of options. Promotional process is intense and not always fair.

4.0
Feb 8, 2010

Overall It's Worth It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, Once you got a few years in very stable. Great Union. Nearly impossible to get fired. Good benefits.

Cons

A lot of bs goes on. Maybe it's just where I work but it seems like in both buildings people are shady and like drama. Management only cares about there numbers, don't expect to hear "good job"

Viewing 36742 - 36744 of 36,781 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.