UPS reviews

3.4

54% would recommend to a friend

(36,813 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jun 13, 2021
Recommend
CEO approval
Business Outlook

Pros

pay benefits office is relaxed 85% of the time

Cons

you must be ready to act quick when problems arise. You have to know what you are doing to be an aircraft load planner. It is not extremely hard but you will need extensive training which UPS provides.

3.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, off early in the day. I work preload so it's easy for me to get 5 hrs a day. Anything over 5 is over time, and I typically work 5.5hrs. The 6th punch in a week is also overtime. I work M-F so when I pick up Saturday I get 7 hours of overtime every week.

Cons

Boxes come down that weigh 150lbs and nobody is around to help get them off the belt as they come by. You don't have time to ask for help, and they really frown upon letting boxes pass you. It's hard to make sure your being careful with your body when you lift heavy boxes because of how fast paced it is. I go home pretty exhausted. Sometimes managers disappear and I can't leave my area to find help with my scanner or when I need a new marker or tape. You have a ten minute break after 2 hours of working, and it's hard to get a snack and use the bathroom in that time. Everyone in the hub is doing the same thing so the lines can be long. Leaving for a bathroom break while boxes are coming down is not easy and can leave you coming back and catching up. Also, if you are a hard worker you get used and pick up the slack for lazy workers. It's easy to get resentful and frustrated. No A/C in the hub, and with Texas heat & humidity you will be soaked with sweat and dirt by the end of your shift.

Viewing 394 - 396 of 36,813 Reviews

Glassdoor has 41,022 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.