UPS reviews

3.4

54% would recommend to a friend

(36,817 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- Competitive wages. - Benefits package. - Tuition reimbursement after a year, attention to fine print.

Cons

-Culture encouraged finger pointing and blaming the next person, rather than taking personal accountability. This lead to time wasted documenting proof that a job was done rather than worrying about doing the job itself. -Part timers have a low hour commitment with high availability requirement. There were mandated randomly assigned shifts outside my available hours. It was difficult to hold another job to supplement part time income. -Insufficient/irrelevant onboarding training, and poor on the job training. You are often left to “fend for yourself” -Very few advancement opportunities, almost no full time positions. -Benefits package has odd clauses, as well as few in network options. Read the fine print carefully.

5.0
May 30, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

Pension Hours Health benefits Vacation time Pay for some schooling

Cons

Upper Management Favoritism No follow up No leadership skills People constantly talking behind each other’s backs, can’t trust anyone out for themselves

1.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits Decent pay No prior supervisory/management experience required to get promoted Looks good on your resume Gives you logistics experience Hours can be beneficial to you if you go to school or have a family Guaranteed 27.5 hours a week

Cons

I am proud to work for UPS as a company. The company itself does a lot of good, and takes care of its employees. When becoming a supervisor, you are no longer in the union, so you aren’t protected. As far as upper management is concerned, at least with my hub and my experience, it is toxic and degrading. My first months as a supervisor were hell, and I was miserable. I was set up to fail, and never received the proper or adequate training to actually succeed. Basically, I got in trouble for things I was never taught. The hub itself also isn’t safe. Seems like they only care about safety and sticking to the rules when corporate shows up. The hours can really hurt you too. While you make a decent hourly wage, if it isn’t peak season, you’ll struggle to even work 27+ hours.

Viewing 397 - 399 of 36,817 Reviews

Glassdoor has 41,026 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.