UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jan 19, 2026

Old fashioned matrix

Recommend
CEO approval
Business Outlook

Pros

- flexible - one day wfh - people oriented

Cons

- thing moves slow, very bureaucratic - messy

4.0
Jan 18, 2026

its iight

Recommend
CEO approval
Business Outlook

Pros

not working with direct customer interactions, too few hours afforded to work

Cons

lots of high paced activity

3.0
Jan 18, 2026

Decent

Recommend
CEO approval
Business Outlook

Pros

Pay is decent for hours worked

Cons

Work can be hard at times

Viewing 466 - 468 of 36,823 Reviews

Glassdoor has 41,034 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.