UPS reviews

3.4

55% would recommend to a friend

(10,627 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

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11K reviews

Reviews about "Compensation"

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3.0
Mar 3, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Good insurance Decent pay Union benefits

Cons

Micromangement No breaks No full time without waiting YEARS Injurys happen a lot..

3.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits. You get paid once a week. Most coworkers and managers are good people-empathic, and supportive, as it is understood that learning will be mostly done on the job. Expect to do some floundering if you really want to know the systems (although the reference documents have improved significantly since I started) or get by with great customer service and deflect inquiries to make your metrics more favorable. Since the company is always pinching pennies, VTO (voluntary time outs) are available during slow seasons or slow days. Remote work is nice and convenient but is a double edged sword as it may trigger any solipsistic tendencies.

Cons

The company prioritizes its fiduciary responsibility to shareholders: low pay, continued domestic lay-offs, etc. Little room for advancement unless you have been working there for a while or plan to work there for the rest of your life or have psychopathic tendencies. Training is very limited; no simulation tools exist to better know the systems. Support staff like team leads and QA are spread too thinly making interactions sometimes seem performative (that's corporate IT I guess). Evaluations are metric based (as expected) and while most management are aware of the uncanny valley between quality and quantity, For instance, one manager I encountered projected their insecurities onto their team, resorting to name-calling and bullying behavior. Ironically, this individual went on to be promoted higher up the chain—a role that seems to align with their authoritarian approach rather than genuine leadership qualities. If you're gonna work here, know how to play the game I guess.

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