UPS reviews

3.4

54% would recommend to a friend

(36,826 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits, stock bonuses. Educational--multiple industries supported. Multiple Business Resource Groups, volunteer opportunities. Camaraderie among co-workers. Recent shift to people focus.

Cons

Not true sales. Performance to plan vs commission based. Results and performance can be hindered by uncontrollable factors (business decline, buy outs, closures, etc.). "Back door" job changes/promotions.

2.0
Oct 11, 2017

package handler

Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement is just about the only good thing working for UPS. The job is also very easy.

Cons

Way too many supervisors that are practically still kids (21~ years old) that are never on the same page. Hours that I worked were often shorted and not paid to me. Terrible communication throughout the entire warehouse.

3.0
Sep 29, 2017
Recommend
CEO approval
Business Outlook

Pros

UPS is a great company to work for in that you ever have to worry about their commitment to surviving and thriving. Benefits are good, upward mobility is possible.

Cons

Typical old (110 years) company problems - messy back office systems, technology is a patchwork, management is mostly people that have worked for the company for 20, 25, 30 years, so there are few risk takers. Myopic and at times archaic thinking.

Viewing 574 - 576 of 36,826 Reviews

Glassdoor has 41,037 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.