UPS reviews

3.4

54% would recommend to a friend

(36,826 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Aug 17, 2017

Nightmare

Recommend
CEO approval
Business Outlook

Pros

The pay is ok and the benefits are good Some of the people are decent people just (understandably) frustrated with some of the things they have to deal with

Cons

I can go on forever, upper management is horrible. Refusing to provide water for its employees unless it's above 90 degrees (but they order food for themselves everyday). That's on top of deliberately working with a small workforce. So on top of not having as much people as it would ideally take to get the job done, the few we do have are forced to tolerate garbage. I know it's probably not like this everywhere, but in Newark NJ, it sure is. Unless you're willing to be someone's lapdog, avoid getting into management. Understand that until you become a manager, you are not allowed an opinion, no one is interested in any of your concerns, no one gives a crap how good of a person you are or how hard you try. All they want to do is get as much as they can out of you and run you into the ground. To say they take advantage of their people would be an understatement. If you can, avoid this company. If you're undecided wether or not you wanna stay with the company, I'm telling you right now to leave. If you're young, go back to school. Don't waste your time on this company.

2.0
Aug 14, 2017

Package Handler

Recommend
CEO approval
Business Outlook

Pros

Good pay. Good benefits. Good company with room for growth. Getting hired is pretty easy. If you like nonstop work for 4 hours this is the place for you.

Cons

Boring work. Fast paced. You go in to work on a belt and put packages where they are supposed to go according to their color and number. Very boring and tiring.

Viewing 583 - 585 of 36,826 Reviews

Glassdoor has 41,037 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.