UPS reviews

3.4

54% would recommend to a friend

(36,830 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good communicaiton in your local operations. Good benefits for health. Personally, loved my local management team (building/business management and down) and my local union workers. Certain higher up heads were fine, otherwise Major management (high level and regionals and up) were not great.

Cons

Horrible higher up management, went downhill quick since CEO change, downsizing, hard pushing on metrics that damage employee relationships. It's highly unlikely to grow into a full-time position in reasonable time in management.

Viewing 598 - 600 of 36,830 Reviews

Glassdoor has 41,042 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.