UPS reviews

3.4

54% would recommend to a friend

(36,830 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good hourly pay for entry level work, strong union protection, reliable weekly schedule, opportunities to move up, and a great workout without needing a gym.

Cons

Very physically demanding every shift, inconsistent staffing can increase workload, early morning/late night hours disrupt sleep, communication from supervisors can be unclear, and peak season becomes extremely stressful.

4.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Starting salary and excellent benefits.

Cons

Dealing with established unionized part time package handlers can test your patience. Lack of support from upper management so you’re kinda caught in the middle of the two.

4.0
Dec 16, 2025

Good job

Recommend
CEO approval
Business Outlook

Pros

Decent pay Decent work life balance

Cons

Took away college reimbursement for part time hourlies

Viewing 601 - 603 of 36,830 Reviews

Glassdoor has 41,042 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.