UPS reviews

3.4

54% would recommend to a friend

(36,833 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Aug 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are good. It's a strong brand.

Cons

The culture is terrible. There is a bad top down management situation. The dress code is unrealistic for 2016 and the company is more concerned about dress code then addressing the elephant in the room which is the culture. There's no wifi and they filter everything on the Internet everything it's 2016. There is quiet time in the entire building and no genuine compassion or team building.

1.0
Aug 2, 2016

Favoritism, Corruption, Unsafe.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job security, Pension, Insurance. pay rate and raises.

Cons

First there is the favoritism. Certain employees get special treatment for kissing up, Others are treated unfairly because they don't tow the line and keep their heads down. This problem goes from the first day workers right up through the ranks. Even management has this issue. As long as you play company politics you can get what you want. Working hard and asking for things will rarely get you anything. To the point that anyone who starts out as a hard worker just becomes lazy. There is no reason to work hard when the alcoholic who's late every day gets everything that you've been asking for while you get snubbed. Secondly, Corruption. Union Representatives (Shop Stewards) who have been around a long time tend to be corrupt. They are untouchable by management so they tend to be extremely lazy and unwilling to do anything to improve your work conditions. Failure to report management doing union employee work, Sitting on the job, Failure to report safety hazards and even causing safety hazards are just a few things. But the real problem is how they ignore problems that management should fix and in return management gives them the job they want to do and ignores the laziness. Nothing like having a 50+ year old lazy overpaid jerk doing a fast paced job slowly and causing the rest of the team to have to pick up the slack. Third, Safety. I have never worked in a job as unsafe as the UPS location i'm at now. On a weekly bases we have a truck driver pull off the doors with an employee in the trailer. It has caused injuries in the past and yet the core of the problem has not been addressed. They value speed over safety. Equipment is horribly outdated and under repaired. Steel rollers that carry hundreds of pounds of packages have cracks and broken supports and are never repaired even after as much as a year of asking for it. Dangerously unsafe floors, There is no non-slip protection anywhere. the floors are all smooth concrete that gets soaked with the slightest rain, They say that the reason for this is because we are supposed to have non slip soles (we do by the way). The floor is even dangerous with non slip soles and although a simple rubber mat in some places would fix the issues they instead prefer to maintain a dangerous condition. Oh, you might as well forget about safe work practices. They'll make sure you have safe lifting procedures drilled into your skull but you better not actually try to be safe. That's too slow. Load stands? too slow. Lifting with your legs? too slow. Team lift? bwahahaha. All you need to do is memorize the safety manifesto so that we can pretend to be safe at the audit. Oh and you better hope there isn't a fire. Because of the speed over safety attitude we just run the conveyor at ridiculous rates that overwhelm the guy that has to do 2 employees worth of work so that packages are falling over the floor and blocking egress. That's ok. as long as we make PPH. This is the worst job you will ever have. It's a revolving door. i've been here over 2 years and there has been a non stop hiring cycle ever since. they cannot keep employees. and for good reason. Anyone who isn't desperate gets out of here as fast as they can.

Viewing 631 - 633 of 36,833 Reviews

Glassdoor has 41,045 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.