UPS reviews

3.4

54% would recommend to a friend

(36,833 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

work-life balance and its impossible to get fired.

Cons

If you think the federal government is innovative, then this is the place for you because they are overstaffed with useless people, way too tenured and in dire need of new blood, not aware of market trends, are so behind the curve with technology.. it is a place that will end your career and take your skill-set back to the 1980s. They make the federal government look like Apple! I regret ever working there, I - and the other new people I joined with - left. Biggest career mistake was accepting their offer.

3.0
Aug 19, 2016

UPS

Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Time off is sufficient.

Cons

Arguing with employees and management is the way of life at UPS. Even when you have excellent numbers you are still yelled at by upper management to do better. They could use an HR revamp.

1.0
Aug 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits & great employees. Lots of Vacation time after a few years you'll be thankful for after dealing with so much. Off on weekends. Have entire day before my shift (twilight) to get things done like school, appointments, grocery shopping, car maintenance, interviews, etc.

Cons

Horrible management & way too much stress for a part time supervisor position. I've been in a department with management where rules change day to day. If something goes wrong, the full time specialist in my dept will find a way to place blame on the 2 part time sups that are left. Mostly me since the other PT sup and the specialist are best buds. No opportunity to offer ideas or insight & if you do, the specialist will use it against you in a future email if things go wrong. Which discourages any new ideas. Also I've mentioned that I'd like to move up within the company (& away from my current dept) since I've graduated from college but no luck. I've been told to wait a few more YEARS and MAYBE a full time position will open up. I've been part time for years, worked my way to the current position I'm in but it seems that I either need to know someone in a higher position to pull me up or wait. So if you are willing to wait 10-15 years to go full time, go ahead & apply for UPS. The company claims they want people with degrees & encourage everyone to go to college but then when that time comes, they tell you to wait in line just like every one else.

Viewing 628 - 630 of 36,833 Reviews

Glassdoor has 41,045 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.