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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,851 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      1.0
      Nov 29, 2012

      I wish I had done something else.

      Fulltime supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a stable company which promotes and develops from within. Majority of management started out as part of the labor force before becoming management employees.

      Cons

      The people don't care about each other. The culture is more ran by fear than by respect. In recent years goals constantly change and are becoming unrealistic. Everyone is worried about avoiding the beating and who to blame when something is not going right. Upper management does not like to change their minds nor do the care to use ideas that don't come from them. Not the place I want to spend the next 10 years.

      4.0
      Nov 26, 2012

      Work environment

      Lead programmer analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are good - particularly if you are a two-unit manager.

      Cons

      Work/Life Balance: there is nothing balanced at UPS. You either work till you drop or don't work at all. Impossible goals are expected to be met and humiliation in front of peers is not uncommon when goals are not met. The workload and hours are unreasonable. Work/life balance is a foreign concept to management. Many managers and supervisors have been through divorces because of their responsibility to UPS. The management in the EBA Department micromanage their groups and overburden employees with too many reports, recaps, reviews, meetings and anything else that doesn't help grow the business. These reports are only used to cover the managers. If you mention it or disagree with their reasoning, you are targeted and removed as a disgruntled employee, regardless of you meeting goals.

      4.0
      Nov 20, 2012

      Hard mindless labor but a source of job security, health benefits, and college tuition assistance

      Primary sort
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Job Security is rock solid -Health Benefits -College Tuition Assistance, up to $1,500 every 6 months -Union Protection -Free lawyer services (even for speeding tickets!) -Company discounts

      Cons

      -Dangerous work environment -Claim that safety is a number one priority, however, that is just PR legal BS to shield them from lawsuits. -Harassment and coercion of injured workers -Fail to provide safety gloves or hearing protection that other far less profitable labor firms provide. -Health benefits don't kick in until 1 year now, versus 3 months in the prior contracts. -Low starting pay

      Viewing 808 - 810 of 36,851 Reviews
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      Glassdoor has 41,067 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.