UPS reviews

3.4

55% would recommend to a friend

(36,855 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Steady employment. UPS is the leader in supply chain management.

Cons

Long hours. Long commutes. limited advancement potential. Middle management benefits squeezed to compensate Teamster Union members and those with the highest pay grades. Every one made to feel expendable.Driving style of management.

3.0
Feb 23, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits are good and the employees work as a team...almost family-like.

Cons

Low compensation and micro managaing! Literally, some managers sit by the entrance to watch employees, Not a place to work if you have school-age children as there's no worklife balance at UPS throughout the U.S. In order to be considered for a promotion, you must work at least 45+ hours a week. Promotions are limited and some have passed up because an employee "only works 40 hours". There are many who have reached the point where they're "ready for the next level" but have been at that point for years due to the # of people in the pipline,

2.0
Jan 25, 2009
Recommend
CEO approval
Business Outlook

Pros

I currently work at United Parcel Service (UPS). United Parcel Service (UPS) offers a secure and stable job. I am not worried about job loss during this economic recession. There is always plenty of work to do. There are always ton of new people to meet. There is always a ton of experienced partners to guide you for ward. The work day is never dull. There is also always some one around to help you out. Lunch breaks can be very generous depending on how your days are going. There is also quite a bit of freedom on the road. Job requires one to be very self motivated.

Cons

The hours are dreadfullly long. You will never expect to find a 40 hour work week. Work life balance is always at a minimum. They typically station you quite a distance away from your home, which leads a long, disatisfying commute to and from work. The process of relocation is dreadful unless your nose is "super brown." Management is always driven by numbers, which at times seem very unachievable. Senior management also forgets where they came from when it comes to priorities with the immediate job description (ie. driving a number on a report which is on the bottom of the departments priority list.)

Viewing 847 - 849 of 36,855 Reviews

Glassdoor has 41,072 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.