UPS reviews

3.4

55% would recommend to a friend

(36,855 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jul 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The sky is the limit. Tremendous amount of opportunity. Cutting edge technology. Ability to carve out a career with multiple facets within the same company is unheard of - at UPS you can do this. Training for FT supervisors is excellent if taken advantage of. Many excellent employees both hourly and management. Very good Corporate Vision. Very good Corporate Citizen.

Cons

UPS has a problem executing at all levels; Corporate ideals not played out on the local level at all times. Message given by Corporate is often contradicted by the time it reaches the district level. UPS operates much like a Federal and State system of governance. Each District is accountable to Corporate but has flexibility in how it accomplishes goals. Methods of accountability fosters and rewards "erronious reporting of numbers" and often mistakenly reinforces "the ends justifying the means." This is not intentional but it is widespread. UPS is a company that focus is on numbers and loses sight of the larger picture at times. UPS has a strong Union presence (Teamsters) and it does make the business struggle to maintain a profit and productivity. There is a "them versus me" mentality that doesn't work on either side of the fence. UPS has a serious problem with how they treat all employees. There is no such thing as "work life balance" at UPS. The hours are very demanding: scheduled 50/week with actual hours worked almost always 60-70+ depending upon your position. Expectation of 24/7 availability with holiday and weekend work expected also. Wage and benefits plan no longer premier.

2.0
Jul 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Sometimes you feel like you do make a difference! You can sometimes get a promotion without having to suck up!

Cons

Work, work, work! Expected 60+ hours a week. Never good enough. Management always wants more of everything. Rarely get a thanks, for any job done!

1.0
Mar 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Responsibilties well beyond job descriptionand title. Level of responsibilty at evrery level makes you very competative once you leave UPS.

Cons

Hostile work environment - constant threatening environment from Management. Absolutely no work[life balance. If 8 holidays a year entices you, long commutes, and inequity in salary and raises thrill you this is the place for you. There's nothing like driving hours to work each way everyday just to get threatened all day! Nothing is more frustrating to have your boss with a high school diploma or an Associates degree tell you you need to go back to school in order to get promoted.

Viewing 844 - 846 of 36,855 Reviews

Glassdoor has 41,072 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.