UPS reviews

3.4

55% would recommend to a friend

(36,851 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay rate with 401K matching and good benefits. Start with 2 weeks vacation with additional weeks added incrementally as you stay with the company. Work can be simple and easy if everything goes right.

Cons

Poor upper management can make the job much worse than it needs to be. Shift times are inconvenient and starts at a different time every day, no designated end time. There's no employee vetting so new hires can stay employed whether they're fit to do the work or not.

3.0
Oct 15, 2025

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Great benefits and the work isn't tough after 3 months.

Cons

Good bye social life and recently took away tuition reimbursement. Good luck hiring young adults in the future.

Viewing 856 - 858 of 36,851 Reviews

Glassdoor has 41,067 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.