UPS reviews

3.4

55% would recommend to a friend

(36,795 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Mar 2, 2020

Far from perfect

Recommend
CEO approval
Business Outlook

Pros

Excellent training. You'll be well-prepared to handle customer objections.

Cons

No culture. UPS has this culture of your should be thankful working for them, instead of thank you for your hard work and working for us. Middle management is filled with people who only say yes.

5.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, managers that care, work from home, constant learning/opportunities to learn and grow, ability to rotate around/get exposed to new parts of the organization

Cons

Vacation policy is old, not many holidays, still have an issue with appearance, still has an "old corporate" feel (super old cubes/old environment/old standards still lingering around), hard to retain younger employees/MBAs, hard to move up and get a promotion

3.0
Jan 23, 2020
Recommend
CEO approval
Business Outlook

Pros

They definitely pay pretty well .

Cons

Terrible hours equal terrible paychecks. You are required to pay initiation fees and union dues but you receive nothing in return. No benefits. No anything really.

Viewing 184 - 186 of 36,795 Reviews

Glassdoor has 41,003 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.