Is US Postal Service a good company to work for?

US Postal Service has an overall rating of 2.8 out of 5, based on over 20,943 reviews left anonymously by employees. This rating has been stable over the past 12 months. 32% of employees would recommend working at US Postal Service to a friend and 27% have a positive outlook for the business. The best reviews about US Postal Service have been left by employees working as Mail Sorter , Warehouse Worker and Assistant Rural Carrier .

Does US Postal Service pay their employees well?

According to anonymously submitted Glassdoor reviews, US Postal Service employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at US Postal Service. This rating has been stable over the past 12 months.

How satisfied are employees working at US Postal Service?

32% of US Postal Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Postal Service 2.1 out of 5 for work life balance, 2.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at US Postal Service?

Mail Carrier (941) , City Carrier Assistant (911) , PSE Mail Processing Clerk (904) , Rural Carrier Associate (RCA) (799) , City Carrier Assistant (CCA) (752) , Rural Carrier Associate (709) , Mail Handler (618) , City Carrier (449) , CCA (418) , PSE Clerk (396) , Letter Carrier (334) , USPS CCA (333) , Rca (321) , Regular Rural Carrier (275) , USPS RCA (273)

What are the pros of working at US Postal Service according to real employee reviews?

"It's a very good job graet people to work with and the pay is good." ((in 3785 reviews)); "Benefits are good that’s and it also comes with other advantages that you can look up on google" ((in 2472 reviews)); "Money is good but not compared to the time you put in to get it." ((in 729 reviews)); "many great people to work with and all the carriers are open and willing to help at anytime" ((in 466 reviews)); "The postal service used to be a great place to work for good benefits and job security." ((in 363 reviews))

What are the cons of working at US Postal Service according to real employee reviews?

"a lot of people are lazy and the management is poor from the top down." ((in 2339 reviews)); "Hours are long and make it hard to balance work/life for those who are in school or have families" ((in 1148 reviews)); "No work/life balance until you make regular and even then it’s still a lot." ((in 588 reviews)); "Supervisors are horrible and make working there a bad experience" ((in 438 reviews)); "Working long hours and 7 days straight at times." ((in 317 reviews))

What are employees saying about US Postal Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Postal Service layoffs and their outlook for job security at US Postal Service in 2026.

What are the top reviewed US Postal Service locations?

Washington , New York , Chicago , Atlanta , Houston , Los Angeles , Philadelphia , Salt Lake City , Dallas , Saint Louis , Pittsburgh , Portland , Brooklyn , Phoenix , Indianapolis , Miami , Denver , Greensboro , Detroit , Charlotte , San Francisco , Kansas City , Austin , San Antonio , Cincinnati , Seattle , Boston , Las Vegas , Jacksonville , Cleveland

US Postal Service reviews

2.8

32% would recommend to a friend

(19,491 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,491 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews

4.0

Sep 27, 2016

Simple but Exhausting

Cca

Recommend

CEO approval

Business Outlook

Pros

Easy to pick up and start getting hours Work 6 days a week Good pay Very little requirements for hire Days go by quickly

Cons

Some days are overwhelming because of the amount of work that is required I haven't had time for a restroom break or a lunch break in the 6 hours I am on the street I am always exhausted when I get home, and there is not much energy left for anything else. There will be some days where you are given more work than you know what to do with, and without a map to sort it out

5.0

Sep 27, 2016

My Time at USPS

Casual mail handler

Recommend

CEO approval

Business Outlook

Pros

Pros: Consistent work Unlimited Overtime Quality on the job Training Flexible hours availability Recognition of quality work Availability to grow within company

Cons

Cons; Benefits not offered for non-career employees High Turnover rate Often times co-workers do not show up, which means twice as much work for others to complete in short time period Sometimes your duties were outside of what you were hired to do.

1.0

Sep 27, 2016

Rural Carrier

Rural carrier associate

Recommend

CEO approval

Business Outlook

Pros

You get a job, 16 hours a week.

Cons

Management treats you like the hero one day then the villain the next day. If mistakes are made, previous good behavior doesn't matter. Seems like no matter what you do, you messed up. But, they can't do the job they are tearing you down for. Molehills are made into mountains by incompetent management.

Viewing 481 - 483 of 19,491 Reviews

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Jobs at US Postal Service

Mail Handler Assistant

US Postal Service Hiring Workshop Event-Schenectady PO 7/28/26 from 12pm-3pm

Rural Carrier Associate