Pros
It’s nice if you like working by yourself, but if management has more mail for you, then they will come find you unannounced.
Cons
You are subject to 10-12 hour days everyday. They will force you to go back out or else you will be fired. You will also be forced to work on your days off, or else it counts as a “call-out”, which you will get fired for. They will threaten you, berate you, gaslight you, and not to mention, harass you. Some supervisors and carriers are extremely unprofessional and cross professional boundaries as well, making inappropriate comments and violating personal space. You will not get requested days off unless you find a union rep to vouch for you. Medicaid is taken out of every paycheck, but you are not automatically enrolled. LiteBlue system is impossible to navigate too so it isn’t easy to enroll, or to make job bids. This office feels like a time portal back to the 1950s—everything is outdated, staff is sexist, homophobic, racist, you name it… and they will exploit you, if you don’t take it, you will be fired. Having standards and caring about your health will get you fired. You are not allowed to rest, and you are not allowed to have a life. One supervisor actually said the latter to me verbatim. They are so desperate yet will treat you subhuman and wonder why the turnover rate is so high. Go work at a smaller office if you want to have any semblance of a life or respect yourself at all.