employer cover photo
employer logo
employer logo

US Postal Service

Is this your company?

US Postal Service reviews

2.8

33% would recommend to a friend

(19,473 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,473 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Oct 17, 2019

Worst job ever

Recommend
CEO approval
Business Outlook

Pros

The hourly pay rate is good, access to good health care insurance and some companies provide additional benefits to postal employees (ie discounted phone service). Job is available to anyone with an IQ above room temperature, no felony convictions and drug free urine.

Cons

RCA's are expected to work a lot of hours without compensation. Although starting wages are around $18/hr, after all the free work that is expected it's closer to $12. 10 hour work days are common. Management is clueless and is apparently not capable of posting a weekly work schedule until afternoon on the day before the start of the week. Plan to work a minimum of 6 days/week and frequently 12 or more days in a row. During holiday season it's not unusual to work over 20 days straight. No paid holidays or time off. RCA's are expected to work federal holidays. Trucks are sweat-boxes in the summer and seldom have functioning heaters in cooler weather. It can take 6 to 10 years to become a regular employee. The only time the postal service cares about the employees are when they don't show up for work. Otherwise you're just a piece of meat being fed into the grinder.

5.0
Apr 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The United States Post Office provides a solid base pay and plenty of overtime, which is made better by the fact that you receive night differential if you work overnight, which is when the vast majority of the post office's operations are performed at its large processing facilities. As long as you are willing to spend up to 12 hours a night on your feet and perform either highly repetitive tasks or fairly physically demanding tasks (depending on what function you are assigned to) this can be a very strong working opportunity. You will become familiar with the Post's operations and daily/nightly routines very quickly and know what to expect when you walk through the doors and you'll be making good money. Another benefit of working at the Post is that as long as you are at your station, you are allowed to wear earbuds or a headset to listen to music, talk over the phone or listen to your latest audio book... If you are interested in being able to listen to podcasts or books for 8 - 10 hours a night, this job will allow you to do that.

Cons

Even if you are prepared to work hard for long hours, other people may not be - so be ready to hear them complain at times. Because everything at the Post Office is based on seniority, the relationship between the Post Office's regular full-time employees, their "360s", who are not considered regular employees, but are on a yearly contract, and the people who are brought on for temporary positions, such as over the holidays, can be somewhat confusing at first. It can also be somewhat contentious when a manager's directions for a full-time employee or a 360 are not properly understood. If you have any problems or confusion related to who has what rights based on seniority, ask a manager and they will clarify. If you are hired for a temporary position, it does not give you a guarantee of receiving a permanent position, so keep in mind that this is not likely to become a long-term vocational option. If you are hired as a 360 (on a yearly contract) after you have worked a temporary position, expect to work very long hours and receive very little time off of work throughout most of the year. You will be told by other employees that you cannot, for any reason, miss a single day of work, or consistently clock in or out late/early by more than a minute or you will be fired and replaced.

2.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Healthcare and federal discounts, but not much else

Cons

You will be abused during your 90 day probation period (working over 12 hours a day, over 60 hours a week). Being a very physically demanding job, it takes a huge toll on your health to work an illegal amount of hours (because they can and will make you work everyday of your 90 days). You will burn out quickly if management and supervisors are not keeping track of the hours and days you are working. Due to walking over 10+ miles a day on top of the amount of hours you work as a CCA you will not have the time or energy to do anything outside of work. You are basically a slave until you become a regular carrier which can take years.

Viewing 115 - 117 of 19,473 Reviews

Glassdoor has 20,922 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.