USA TODAY Co. reviews

Where to start? A “transition” back in July complete dismantled the pre and post sales organizations here. Tons of jobs we’re eliminated and even buyouts were offered. As a result, roles were combined on the post sales side and regionalized. The Detroit office has ZERO culture and collaboration because employees work remotely reporting to mangers in different states. There was 1 week of training to learn a crap ton of new procedures and processes and then you are just turned over to your new book of business. The reps/clients I support are all in different states, which sucks because you don’t get to have that personal connection through meeting or having 1:1’s. The pay is crap for the work but I am non exempt so at least I do make OT. The sales teams hate it too because they are forced to do more both in pre and post sale than ever before, but they still need to maintain their BOB, prospect and reach ridiculous sales goals. There are chronically fires to put out, no more commission bonuses and zero support when you request additional/ on going training. My life consists of putting out fires, reacting to client’s constant complaints that traffic is down and, scrambling to find out why and doing tons of monthly performance reports. Everyone told the higher ups that this wouldn’t work, but they proceeded anyway and later came in trying to damage control. People are dropping like flit’s (don’t believe me, look on LinkedIn). I would NOT apply here or accept an offer!!!

Poor management, power struggles between middle and upper management, hostile work environment, poor onboarding process, complete lack of communication as to job expectations, completely unrealistic and unattainable quotas, games with guaranteed commission payouts during first three months of employment, not receiving the tools/resources necessary for basic execution of the job (phone scripts, word tracks, Salesforce capabilities), complete lack of guidance and leadership, etc.