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USA Technologies

Now known as Cantaloupe Inc

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USA Technologies reviews

2.6

23% would recommend to a friend

(21 total reviews)

Sean Feeney

Not enough data to show CEO approval

24% positive business outlook

Ratings by category

3.2

Compensation and benefits

2.8

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Career opportunities

2.2

Diversity & inclusion

USA Technologies has an employee rating of 2.6 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USA Technologies employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
2.0
Nov 8, 2017

Be careful what you wish for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Overall a nice group of hard working professionals -Free lunches every other week along with free vending snacks/coffee -Direct access to the CEO who welcomes feedback and your comments at will -Office is located in nice suburban area with easy access to highways, restaurants, retail, etc. -Decent pay and benefits

Cons

-Was promised stock options but never received -Upper management plays favorites to longer tenured employees and is based more on personal friendships rather than professional ones. -Lots of sales team turnover -Many important decisions are made last minute from the top which trickles down to make everyone scramble at the last minute -Company always seems to be in crisis mode with an "All Hands on Deck" approach -Too much attention and dependence on only "hitting the numbers" -Customer service overall is average at best -Many staff members are forced to work nights, weekends, and even holidays with no extra pay when the company struggles -Work/life balance seemed to go out the window more recently -More than 1 occasion of a disgruntled employee causing incidents that caused current employees to be warned about their general safety -Lots of internal and unnecessary office politics -Many internal processes are flawed causing customer frustration and reason to terminate contracts -Paycheck errors on multiple occasions -Vendors are paid late

Viewing 13 - 15 of 21 Reviews
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ReviewsUSA Technologies reviews

Glassdoor has 24 USA Technologies reviews submitted anonymously by USA Technologies employees. Read employee reviews and ratings on Glassdoor to decide if USA Technologies is right for you.