Is USAA a good company to work for as a Infrastructure Engineer?

Infrastructure Engineer professionals working at USAA have rated their employer with 4.4 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of USAA employees being 3.3 out of 5 stars. Search open Infrastructure Engineer Jobs at USAA now and start preparing for your job interview by browsing frequently asked Infrastructure Engineer interview questions at USAA .

Does USAA pay Infrastructure Engineer employees well?

Infrastructure Engineer professionals rate their compensation and benefits at USAA with 3.7 out of 5 stars based on 16 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Infrastructure Engineer salaries at USAA.

What are the top reviewed jobs at USAA?

Claims Adjuster (294) , Insurance Agent (201) , Software Engineer (174) , Director (121) , Customer Service Representative (109) , Auto Claims Adjuster (108) , Insurance Professional (100) , Member Service Representative (93) , Financial Advisor (92) , Auto Adjuster III (82) , Senior Software Engineer (81) , Manager (75) , Financial Foundations Specialist (70) , Insurance Sales Agent (62) , Property Adjuster (58)

What are the pros of working at USAA according to real employee reviews?

"USAA offered great benefits and they really help you to move up if that is your desire." ((in 1721 reviews)); "The pay is good for San Antonio and the cost of living in San Antonio is tremendous." ((in 505 reviews)); "It values support of the military and allows for a great work life balance." ((in 324 reviews)); "Yearly Bonuses are great and helpful." ((in 260 reviews)); "Great benefits and depending on the location you have great in office luxuries i.e suana, gym, track, game room." ((in 143 reviews))

What are the cons of working at USAA according to real employee reviews?

"There was poor management and it made for a hostile environment for some of us." ((in 300 reviews)); "Some managers have been there so long that they don't care about doing the right thing anymore." ((in 243 reviews)); "Senior leadership (executive management group) are all AFRAID of the CEO and do not lead." ((in 172 reviews)); "Moving a lot of dev work overseas but keeping middle and upper management state" ((in 76 reviews)); "Lots of layoffs recently yikes" ((in 67 reviews))

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USAA Infrastructure Engineer reviews

4.4

40% would recommend to a friend

(16 total reviews)

Juan C. Andrade

Not enough data to show CEO approval

55% positive business outlook

Ratings by category

4.4

Work/Life balance

3.7

Compensation and benefits

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Culture & values

2.2

Senior management

Infrastructure Engineer employees have rated USAA with 4.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Infrastructure Engineer professionals have an excellent working experience there. USAA is rated 22% above average by Infrastructure Engineer professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

4.0

Mar 28, 2022

Strong mission

Infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing mission to serve the military and their families

Cons

Too resistant to change for what needs to be done.

3.0

Jan 28, 2022

Culture is slowly eroding, feels like the ship is sinking

Infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

- Despite benefit cuts, the benefits are overall still quite good. - Extremely generous PTO and 401k matching - Great job stability. Never felt like I was at risk of being laid off. - Incredibly financially stable company. - Great work/life balance (HIGHLY team-dependent)

Cons

- Benefit cuts - Senior execs are completely tone deaf - Extremely political - The "pension" is a farce. It's a savings account that loses money to inflation. - The technology is easily 15 years behind. There's plenty of focus on modernization, but the company moves so slowly that by the time they get "modernized," they're already years behind.

3.0

Jan 26, 2022

Mehh

Infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits Education assistance Bonus Great work life balance

Cons

Boring work promotion based on exposure and not work

Viewing 10 - 12 of 16 Reviews

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USAA Infrastructure Engineer reviews

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Strong mission

Culture is slowly eroding, feels like the ship is sinking

Mehh

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