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      USAA

      Engaged Employer

      USAA reviews

      3.2

      46% would recommend to a friend

      (7,693 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.2 out of 5 stars, based on 7,693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      5.0
      Feb 28, 2014

      Great Company, Progression needs work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      USAA is a great company with a great mission. They are about taking care of the military and making sure their financial security is secured. With great benefits, flexibile work environment, and great values, USAA is one of the best companies to work for.

      Cons

      The only major downside at USAA is career progression. Because USAA is a large company, 15k+ employees, it can be difficult to progress your career. You are not only going up against qualified talent within USAA, but the company attracts some of the best talent across the country as well.

      5.0
      Feb 27, 2014

      Great place to work as a software developer.

      Software developer & integrator i
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's refreshing to work for a company where the mission statement and values are more than just words on the wall. USAA actually seems to care about its members, and regularly puts member satisfaction above pure profits. As far as software development goes, USAA is a great place to work. Most of the developers here are a pleasure to work with. Middle managers usually come from technical backgrounds and actually understand the teams they're managing. The work environment, while maybe not shorts, flip-flops, and margarita machines, has moved a long way from the suits and ties of the 80s, and is actually pretty fun - especially the new Plano office.

      Cons

      Overall, USAA is a large company and a conservative company. Between the two of these, there is a definite lag in adoption of new technologies. The Plano office has a very open environment, which is great for collaboration but less than ideal for concentration.

      5.0
      Feb 27, 2014

      So far a great experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very professional organization for military

      Cons

      Ensure management follow's core values

      Viewing 7105 - 7107 of 7,693 Reviews
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      Glassdoor has 8,384 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.