USAA reviews

3.2

46% would recommend to a friend

(7,684 total reviews)
avatar

Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.2 out of 5 stars, based on 7,684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Sep 27, 2013

The good, the bad and the ugly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Noble mission. Good pay and benefits.

Cons

Leadership of the company lacks core values. Leadership is only looking out for themselves and what benefits them. Executive turnover is extremely high - DO NOT RELOCATE for any position at USAA. Chances are you will not last over 2 years at the company, especially if you are not a veteran.

2.0
Sep 26, 2013
Recommend
CEO approval
Business Outlook

Pros

USAA sets the curve for salary in IT in San Antonio.

Cons

Declining talent pool within IT -Struggling to attract new talent to home office in IT. (The root cause for the new office in Plano) -High turn over rate (Unhealthy attrition rate in the IT department I worked. Approximately half internal and half external. Developers in other departments were consistently not interested in moving to IT department I worked). Work/life balance Management is not engaged in day to day IT operations. Most managers had no idea how their team accomplished their mission. Humana Access healthcare.

Viewing 7198 - 7200 of 7,684 Reviews

Glassdoor has 8,375 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.