USAA reviews

3.3

47% would recommend to a friend

(7,676 total reviews)
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Juan C. Andrade

43% approve of CEO

43% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Mar 22, 2010
Recommend
CEO approval
Business Outlook

Pros

They treat their employees very well. They always have some reason to celebrate and hand out free food or throw an office party during work. We've thrown water balloons at managers, had paper airplane contests, consistently have casual wear dress code (jeans and t-shirt) due to our contributions to united way, I love how courteous we are trained to be toward all members, especially military servicemen and women.

Cons

The pay is only at or maybe slightly below the median for the position. (tons of really good benefits offset this).

4.0
Mar 7, 2010
Recommend
CEO approval
Business Outlook

Pros

lots of cafeterias, popular restaurant options, gyms, massage therapy, clinics, Starbucks, gift shops, etc. on site make the employee experience convenience and helpful

Cons

management needs more training in interpersonal skills, relationship management, etc. It's not easy to change jobs within the company, which is something most people thing would be relatively simple for a company of 15,000-20,000+ positions.

4.0
Feb 28, 2010
Recommend
CEO approval
Business Outlook

Pros

The company provides great benefits. Compensation is fair and the company consitently pays yearly bonuses to employees. On-site perks for employees include on-site banking, fitness centers, post office, etc.

Cons

USAA is a very large company and you feel like just any other face in the crowd. For most, career advancement is slow.

Viewing 7576 - 7578 of 7,676 Reviews

Glassdoor has 8,366 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.