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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,672 total reviews)
      avatar

      Juan C. Andrade

      43% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Nov 30, 2018

      Total Loss Experience

      Total loss representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Doctors office in house, cafeterias

      Cons

      Toxic attitudes, treated like children from management, don't work here if you have a medical condition because they will make you take PTO if you have to step away from your desk for 15 minutes...

      4.0
      Nov 8, 2018

      Missing Joe Robles but still a great company in most areas

      Mortgage underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits aimed to support work-life balance. The Mission Statement still means something and those employees who help maintain the culture of Unity that Joe Robles fostered are what make the company great.

      Cons

      Totally depends on your area to how managers/schedules impact work-life balance. Due to lots of tenured employees, promotions are hard to come by and sadly there is still an obvious glass ceiling for women. Diversity almost to a point that it negates itself by too much political correctness and over-compensating public relations within the company. Lots of leadership being brought in from competitors who just don't fit the USAA culture that was working before.

      Viewing 115 - 117 of 7,672 Reviews
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      ReviewsUSAA reviews

      Glassdoor has 8,362 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.