USAA reviews

3.3

47% would recommend to a friend

(7,677 total reviews)
avatar

Juan C. Andrade

43% approve of CEO

43% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Aug 14, 2018

It is run by children

Recommend
CEO approval
Business Outlook

Pros

lots of vacation days (that you can never use)

Cons

You must be part of the "club" and under 35 to be promoted

2.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Coworkers are wonderful, helpful, positive, supportive, middle management is as supportive as they are allowed to be

Cons

Micromanagement, horrendous workload, 0 opportunity, low pay for what is expected of you, just try using any of the supposed benefits, company only focused on expansion with no concerns about the consequences of rapid growth, no support, middle management given very little opportunity to develop or support their team, talk talk talk about work/life balance but just try getting a day off

2.0
Mar 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is standard for SA. Work culture has so far been laid back. There has been a choice of overtime or not

Cons

The leadership is changing like falling dominoes Focus moving from military-values to Wall Street values Rumblings of work culture changing Disruptive forced-relocation into downtown Spineless leaders with no standards let entry-level developers run organization Even technical leadership usually lack the technical skills to do anything about problems from below

Viewing 175 - 177 of 7,677 Reviews

Glassdoor has 8,367 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.