USAA Customer Service Insurance Agent reviews

3.0

44% would recommend to a friend

(264 total reviews)
avatar

Juan C. Andrade

17% approve of CEO

30% positive business outlook

Customer Service/Insurance Agent employees have rated USAA with 3.0 out of 5 stars, based on 264 company reviews on Glassdoor. This indicates that most Customer Service/Insurance Agent professionals have an average working experience there. USAA is rated in line with the average (within 1 standard deviation) by Customer Service/Insurance Agent professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

264 reviews
1.0
Nov 12, 2017

Moving on

Recommend
CEO approval
Business Outlook

Pros

Networking and seeing what I do not want.

Cons

Too many to name, just do not buy into the marketing hype, they really do not care about military or vets.

5.0
Aug 30, 2017

Insurance agent

Recommend
CEO approval
Business Outlook

Pros

USAA was one of the best companies I have ever worked for. I work at their San Antonio office , and they had everything you could need. From the free gym, to a doctors office, and if you were craving Wendy's there was a Wendy's available to you. The paid training was amazing . Everything was wonderful.

Cons

There was no cons

5.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexibility Work at home Composition Week day schedule

Cons

Back to back calls Call center Sell sell sell

Viewing 235 - 237 of 264 Reviews

Glassdoor has 8,375 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.