Does USCB America pay their employees well?

According to anonymously submitted Glassdoor reviews, USCB America employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at USCB America. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at USCB America?

30% of USCB America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USCB America 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at USCB America?

Customer Service Representative (11) , Collector (9) , Debt Collector (3) , Medical Biller (3) , Administrative Assistant (2) , Collections Specialist (2) , Collector II (2) , Customer Service Representative (CSR) (2) , Insurance Follow-Up Representative (2)

What are the pros of working at USCB America according to real employee reviews?

"People are awesome you make great friends" ((in 5 reviews)); "Cool coworkers Fairly easy work" ((in 3 reviews))

What are the cons of working at USCB America according to real employee reviews?

"Clearly exploit uneducated people for low pay" ((in 7 reviews)); "Managers are always late to respond to questions while on a call." ((in 3 reviews)); "Upper management is rude and unapproachable." ((in 3 reviews))

What are the top reviewed USCB America locations?

Los Angeles , Henderson , Elk Grove , Santa Rosa , Scottsdale , Sacramento , Las Vegas , Chicago , Milwaukee

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USCB America

USCB America reviews

2.3

30% would recommend to a friend

(75 total reviews)

Albert Cadena

44% approve of CEO

26% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.4

Work/Life balance

2.4

Compensation and benefits

2.3

Culture & values

2.3

Career opportunities

2.2

Senior management

USCB America has an employee rating of 2.3 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USCB America employee rating is 33% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

5.0

Oct 16, 2020

Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

To be accessible to serve healthcare providers nationwide in delivering honest, affordable, and proficient revenue cycle management solutions, and to help improve the patient experience with every contact made by a representative of USCB America.

Cons

USCB America, a healthcare industry-leading Revenue Cycle Accounts Receivable Management service provider and a 100% employee-owned company, is committed to delivering superior results through:

USCB America Response

Thank you for your review!

1.0

Oct 2, 2020

No Culture, No consistency, Micro Managaged

Patient financial services

Recommend

CEO approval

Business Outlook

Pros

The people working there were nice.

Cons

It is not worth your while working there .It’s all about production and no appreciation. Constant budding heads with managers between themselves not knowing what they want or how to relay to the employees. They are losing clients,employees ,and contracts. I’m surprised they stayed in business this long. If you’re not in management you might as well find another job.

USCB America Response

We are disappointed to read this negative review. Our company has actually grown over the last year and we are stronger then ever, even during the pandemic! We have been in business for over 100 years and we think that is pretty impressive. We couldn't do it without the leadership we have in place. We wish you the best in your future endeavors.

5.0

Sep 8, 2020

Great Place to Work

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Understanding and patient bosses that are a joy to work for.

Cons

Some of the tasks are tedious and boring.

USCB America Response

We appreciate your review!

Viewing 52 - 54 of 75 Reviews

Jobs at USCB America

Bilingual Customer Service Representative (Remote)

Vice President of Operations

Chief Financial Officer (CFO)