Does USCB America pay their employees well?

According to anonymously submitted Glassdoor reviews, USCB America employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at USCB America. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at USCB America?

30% of USCB America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USCB America 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at USCB America?

Customer Service Representative (11) , Collector (9) , Debt Collector (3) , Medical Biller (3) , Administrative Assistant (2) , Collections Specialist (2) , Collector II (2) , Customer Service Representative (CSR) (2) , Insurance Follow-Up Representative (2)

What are the pros of working at USCB America according to real employee reviews?

"People are awesome you make great friends" ((in 5 reviews)); "Cool coworkers Fairly easy work" ((in 3 reviews))

What are the cons of working at USCB America according to real employee reviews?

"Clearly exploit uneducated people for low pay" ((in 7 reviews)); "Managers are always late to respond to questions while on a call." ((in 3 reviews)); "Upper management is rude and unapproachable." ((in 3 reviews))

What are the top reviewed USCB America locations?

Los Angeles , Henderson , Elk Grove , Santa Rosa , Scottsdale , Sacramento , Las Vegas , Chicago , Milwaukee

Skip to content Skip to footer

Notifications

USCB America

USCB America reviews

2.3

30% would recommend to a friend

(75 total reviews)

Albert Cadena

44% approve of CEO

26% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.4

Work/Life balance

2.4

Compensation and benefits

2.3

Culture & values

2.3

Career opportunities

2.2

Senior management

USCB America has an employee rating of 2.3 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USCB America employee rating is 33% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

1.0

Oct 15, 2025

terrible company

Debt collector

Recommend

CEO approval

Business Outlook

Pros

other than working from home, no pros to this company

Cons

worst management ive ever dealt with at a company

USCB America Response

3mo

Thank you for sharing your feedback. We're sorry to hear that your experience did not expectations, particularly regarding management. We understand how important strong leadership and support are to a positive work environment. Your input is taken seriously and we are continuously working to improve communication. We appreciate you taking the time to provide your perspective and wish you the best moving forward.

1.0

Feb 18, 2025

bad

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

none that I can think of

Cons

the micromanagement is terrible, Learn how to manage.

USCB America Response

3mo

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations, particularly regarding management style. Creating a supportive and respectful work environment is important to us, and we take concerns about micromanagement seriously. Your feedback helps us identify areas where we can improve, and we are actively working on strengthening leadership practices and communication across teams. We wish you the best in your future endeavors.

1.0

Feb 17, 2025

Awful, would never recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote job and decent schedule

Cons

HORRIBLE training, horrible management including the lead. Absolutely horrible system which constantly crashed. Management on your back when production not met.

USCB America Response

3mo

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We take concerns about training, management support, and system performance seriously, and we are actively working to improve in these areas. Our goal is to provide a supportive environment where employees feel valued and set up for success. We appreciate you highlighting both the positives and areas for growth, and we will use this input to continue making meaningful improvements.

Viewing 4 - 6 of 75 Reviews

Jobs at USCB America

Bilingual Customer Service Representative (Remote)

Vice President of Operations

Medical Coding Supervisor

Chief Financial Officer (CFO)