Does USCB America pay their employees well?

According to anonymously submitted Glassdoor reviews, USCB America employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at USCB America. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at USCB America?

30% of USCB America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USCB America 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at USCB America?

Customer Service Representative (11) , Collector (9) , Debt Collector (3) , Medical Biller (3) , Administrative Assistant (2) , Collections Specialist (2) , Collector II (2) , Customer Service Representative (CSR) (2) , Insurance Follow-Up Representative (2)

What are the pros of working at USCB America according to real employee reviews?

"People are awesome you make great friends" ((in 5 reviews)); "Cool coworkers Fairly easy work" ((in 3 reviews))

What are the cons of working at USCB America according to real employee reviews?

"Clearly exploit uneducated people for low pay" ((in 7 reviews)); "Managers are always late to respond to questions while on a call." ((in 3 reviews)); "Upper management is rude and unapproachable." ((in 3 reviews))

What are the top reviewed USCB America locations?

Los Angeles , Henderson , Elk Grove , Santa Rosa , Scottsdale , Sacramento , Las Vegas , Chicago , Milwaukee

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USCB America

USCB America reviews

2.3

30% would recommend to a friend

(75 total reviews)

Albert Cadena

44% approve of CEO

26% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.4

Work/Life balance

2.4

Compensation and benefits

2.3

Culture & values

2.3

Career opportunities

2.2

Senior management

USCB America has an employee rating of 2.3 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USCB America employee rating is 33% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

5.0

Jan 15, 2018

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Room for growth as long as you put in the work. Good benefits & employee owned. Cash incentives (plus tax free) is great too. Great team to work with.

Cons

No employee activities (Holiday parties outside of work, picnics etc.). And no direct deposit.

5.0

Jan 15, 2018

Culture / Security

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with USCB America for over 5 years now doing medical collections in Santa Rosa. I enjoy what I do and feel I have security until I retire. They offer two retirement benefits from 401k with matches to stocks in their ESOP (Employee Owned) program. I LOVE the people I work with. Having 4 locations there is always someone to go to for assistance and they are always willing to assist even if they don't work in your department. You can clearly see within weeks of being here they are family oriented and put their employees first. From low cost health care to fun contests and donation drives they make it fun to be here. If you are looking for a career, this is the perfect place as there is room for growth and management works with you to improve your overall professional skills.

Cons

Being on the phones you have to hear people being mean or rude almost on a daily basis BUT I have learned patience being here and the best thing is when someone apologizes for being rude because you kept your cool and assisted them to the end. #PeopleSkills. The room for growth is there but you have to put in the time in order to get there.

2.0

Nov 1, 2017

noe

Collector

Recommend

CEO approval

Business Outlook

Pros

The people hat work there are nice, stable environment, good pat with benefits

Cons

the management needs improvement,

Viewing 61 - 63 of 75 Reviews

Jobs at USCB America

Vice President of Operations

Medical Coding Supervisor

Bilingual Customer Service Representative (Remote)

Chief Financial Officer (CFO)