Is UST a good company to work for?

UST has an overall rating of 3.8 out of 5, based on over 10,585 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at UST to a friend and 76% have a positive outlook for the business. The best reviews about UST have been left by employees working as Program Manager , Delivery Manager and Director .

Does UST pay their employees well?

According to anonymously submitted Glassdoor reviews, UST employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at UST. This rating has been stable over the past 12 months.

How satisfied are employees working at UST?

79% of UST employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UST 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at UST?

Software Developer (642) , Software Engineer (563) , Senior Software Engineer (455) , Systems Analyst (317) , Senior Software Developer (234) , Senior Systems Analyst (197) , Project Manager (159) , Validation Engineer (135) , Associate Software Developer (130) , Business Analyst (108) , Lead Software Engineer (96) , Test Analyst (77) , Team Lead (76) , Technical Lead (74) , Associate (73)

What are the pros of working at UST according to real employee reviews?

"Good work life balance if you are in a good project with the right people." ((in 1287 reviews)); "Earlier work culture good day by day what i observed according to management they have been changed" ((in 585 reviews)); "Management is good and approachable" ((in 305 reviews)); "good work environment and friendly for freshers" ((in 295 reviews)); "Good people to work with" ((in 187 reviews))

What are the cons of working at UST according to real employee reviews?

"have had multiple occasions where I felt disrespected by peers; Low salaries; High expectations from leadership" ((in 464 reviews)); "Low Salary hike and Not workholic." ((in 284 reviews)); "The pay is low compared to other Indian companies and doesn't have many clients compared to other companies" ((in 154 reviews)); "Less client opportunities and no job security" ((in 143 reviews)); "Too much politics as the members in the SA team are not business knowledged" ((in 29 reviews))

What are employees saying about UST layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UST layoffs and their outlook for job security at UST in 2026.

What are the top reviewed UST locations?

Aliso Viejo , Atlanta , Los Angeles , Bentonville , Hillsboro , New York , Philadelphia , Chicago , Richmond , Dallas , San Jose , Bellevue , Mason , Alpharetta , Woodland Hills , Portland , Aliso , Norfolk , Kansas City , Pleasanton , Seattle , Boston , Lisle , San Antonio , Detroit , Indianapolis , Sunnyvale , Issaquah , Corpus Christi , Malvern

UST reviews

3.8

79% would recommend to a friend

(9,669 total reviews)

Krishna Sudheendra

87% approve of CEO

76% positive business outlook

Ratings by demographic groups

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UST has an employee rating of 3.8 out of 5 stars, based on 9,669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UST employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

10K reviews

5.0

Dec 1, 2022

Exceptional Place

Associate

Recommend

CEO approval

Business Outlook

Pros

Reasonable hours, friendly people to work with, and immense training to prepare you for the job.

Cons

None that I can currently address.

UST Response

3y

Hello, thank you for leaving such an awesome review! We're so happy when we see our employees thriving with UST. We hear your feedback and appreciate your honesty! Please let us know if you have any further feedback to share, or you'd like to give a team member a shoutout! Kindly email Jude.Patrick@ust.com and we will gladly respond.

5.0

Dec 1, 2022

Working for UST

Associate ii

Recommend

CEO approval

Business Outlook

Pros

I love how I am getting the opportunity to grow with a company, that is growing itself. This is my first actual call center position and I have learned SO MUCH, within a short amount of time, from the team leads and my colleagues. Managment loves for you to voice your concerns and they hear you out, with anything you have to say. Everyone, and I mean everyone I've come across in UST, are very helpful and answer your questions immediately. Definitely a TEAM atmosphere and I love it.

Cons

Con? If there is one I must say, it would be of folks not getting along and or bumping heads in breakout groups but it never gets out of hand. We're all human and voice our opinions and I just feel like some people don't understand that concept too much. Other than that, everything is perfect!

UST Response

3y

Hello, thank you for leaving such an awesome review! Our senior management and overall community love to see and help each other grow. We're so happy when we see our employees thriving with UST. Please let us know if you have any further feedback to share, or you'd like to give a team member a shoutout! Kindly email Jude.Patrick@ust.com and we will gladly respond.

5.0

Dec 1, 2022

Feedback

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The Trainers are very open to any agent with any type of questions. The trainers are very helpful when it comes down to a problem i am having or anyone else, they go step by step with us very calm and collective. The Environment is very healthy we have lots of enjoyable moments but when it is time to work, we get to business. Every agent here is great and very intelligent we all work together in groups there is really no issue with any agent. Everyone is really great over all!

Cons

I don't have none at this time!

UST Response

3y

Hello, thank you for leaving such an awesome review! Our employees love to see and help each other grow. UST loves hearing such positive feedback regarding our work environment. We take great pride in our healthy work environment and culture. We're so happy when we see our employees thriving with UST. Please let us know if you have any further feedback to share, or you'd like to give a team member a shoutout! Kindly email Jude.Patrick@ust.com and we will gladly respond.

Viewing 580 - 582 of 9,669 Reviews

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