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      UST

      Engaged Employer

      UST Customer Service Representative CSR reviews

      4.7

      50% would recommend to a friend

      (5 total reviews)
      avatar

      Krishna Sudheendra

      42% approve of CEO

      28% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      4.9

      Culture & values

      4.7

      Work/Life balance

      4.7

      Compensation and benefits

      4.6

      Career opportunities

      2.8

      Senior management

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      5.0
      Dec 2, 2022

      A3

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      i love working with so much diversity and seeing the many different walks of life. I love seeing everyone's faces every day. It makes working from home a lot better.

      Cons

      I wish we had access to more training material that way we could be that much more ready to accomplish these phone calls.

      avatar
      UST Response
      3y
      Hello, thank you for your feedback. We truly appreciate when our associate takes the time to leave a note about our company! Thank you for sharing your experience. If you have any further feedback to share, please email us at Jude.Patrick@ust.com. and we will gladly respond.
      5.0
      Dec 1, 2022

      Feedback

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Trainers are very open to any agent with any type of questions. The trainers are very helpful when it comes down to a problem i am having or anyone else, they go step by step with us very calm and collective. The Environment is very healthy we have lots of enjoyable moments but when it is time to work, we get to business. Every agent here is great and very intelligent we all work together in groups there is really no issue with any agent. Everyone is really great over all!

      Cons

      I don't have none at this time!

      avatar
      UST Response
      3y
      Hello, thank you for leaving such an awesome review! Our employees love to see and help each other grow. UST loves hearing such positive feedback regarding our work environment. We take great pride in our healthy work environment and culture. We're so happy when we see our employees thriving with UST. Please let us know if you have any further feedback to share, or you'd like to give a team member a shoutout! Kindly email Jude.Patrick@ust.com and we will gladly respond.
      Viewing 4 - 5 of 5 Reviews
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