Question 1

Is UScellular a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at UScellular have rated their employer with 3.6 out of 5 stars in 105 Glassdoor reviews. This is a lower than average score with the overall rating of UScellular employees being 4.2 out of 5 stars. Search open Customer Service (CSR) Jobs at UScellular now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at UScellular.

Question 2

Does UScellular pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at UScellular with 4.2 out of 5 stars based on 105 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at UScellular.

Question 3

How happy are Customer Service (CSR) professionals working at UScellular?

Accepted Answer

53% of Customer Service (CSR) employees at UScellular would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service (CSR) professionals have also rated UScellular with a 3.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.6 rating for culture and values and 4.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at UScellular?

Accepted Answer

Retail Wireless Consultant (337), Customer Service Representative (94), Sales Associate (83), Store Manager (74), Sales Manager (73), RWC (Retail Wireless Consultant) (71), RWC (58), Sales Representative (57), Retail Sales Associate (41), Retail Sales Consultant (40), Retail Store Manager (30), Manager (23), Project Manager (23), Retail Sales Manager (18), Customer Service Coach (16)

Question 5

What are the pros of working at UScellular according to real employee reviews?

Accepted Answer

"The benefits are great with 401K (with company match) and a pension plan." ((in 370 reviews)); "Good Pay and they care about their customers" ((in 244 reviews)); "Many people have been at the company for a long time because the culture is great" ((in 219 reviews)); "Some really great people to work with and some teams have a better cultural experience." ((in 149 reviews)); "Training is good for the employees." ((in 52 reviews))

Question 6

What are the cons of working at UScellular according to real employee reviews?

Accepted Answer

"No work life balance couldn’t get off for my sick child appt had to quit he was premature" ((in 119 reviews)); "Senior leadership gives impression of being engaged with lower level associates but are extremely out of touch." ((in 47 reviews)); "There are good managers and bad." ((in 36 reviews)); "Upper management can be clueless, advancement is arbitrary." ((in 33 reviews)); "Long hours and in office required" ((in 31 reviews))

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Not good for people with disabilities

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Good call center work

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