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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jul 15, 2012

      Good Company

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment in some areas, good benefits, good people (mostly)

      Cons

      Changing into a political game. It is who you know!!!!!

      3.0
      Jul 9, 2012

      diminishing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work with amazing people. As long as you are learning and growing in your role, you are engaged. You can voice your concerns to leadership without reprimand, as long as you word it the right way. I have decent pay for working in a call center. There are good benefits and a 401k match.

      Cons

      There is no long-term career growth, unless you get promoted early and often. If you are extremely good at what you do, you will have difficulty moving up out of that role. You must watch how you word your concerns. At this point, they asked specialty queues to multi-task and take on additional roles. Morale is very low in my department as a result. Our handsets are outdated. We struggle to keep up with the rest of the industry. The scheduling is terrible.

      3.0
      Jul 8, 2012

      It was a great job right out of college

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits Friendly co-workers Open door policy

      Cons

      Working an irregular schedule Be prepared to deal with many unhappy customers and many escalated situations at times

      Viewing 2290 - 2292 of 2,467 Reviews
      Related searches: UScellular jobs | UScellular salaries | UScellular benefits | UScellular interviews
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      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.