UScellular reviews

4.2

75% would recommend to a friend

(2,466 total reviews)
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Laurent C. Therivel

74% approve of CEO

30% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are affordable A strong network ads value to the product knowledgeable and friendly customer service, they tend to solve problems for customers quickly.

Cons

The compensation is nothing like it is indicated during hiring process even at expected performance levels. Micromanaged more than any other company I have ever worked for. Absolutley no trust between management and sales. Sales reps are usually pinned against eachother with by pressuring them with job stability and relationships with management. Direct Sales managers have little to no outside sales experience. A manager who may have been successful in a retail enviroment has little probability of success in managing a direct sales team. U.S. Cellular prides itself in the D.O. or Dynamic Organization which is a set of values and behaviors that are to be followed by employees. Upon employement one will find that managers direct, channel, and area will all be the first to break these and find a way to turn them against you.

4.0
Oct 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Good Energy, Good Business Model, Competent Management, Excellent Benefits, Free Cell Service, Discounts on Accessories, Good Training Opportunities, Lifelong Relationships

Cons

Poor Hours, No work life balance, poor compensation plan, not flexible to work with, seeing lots of budget cuts, behind in technology.

Viewing 2413 - 2415 of 2,466 Reviews

Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.