Uber reviews

3.7

65% would recommend to a friend

(16,229 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
3.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Uber is jam packed with amazing talent. So many hard engineering problems, product problems, and finance problems. It's easy to learn a ton, and it's awesome to be a part of such an interesting company. I can say that I've met many fun, incredible people there, and I do believe Uber is making a tangible change in the world.

Cons

The company as it stands today is a pre-IPO slaughterhouse. Depending on what team you're on, or the luck of the draw, you will be guilted into working crazy hours. After all, everyone else does it, so why shouldn't you? You will be on-call 24 hours a day. You will be judged heavily by your "commitment to the company." You personal life is absolutely meaningless. Uber will need to be at the forefront of your mind at all hours of the day, and even in your dreams. TL;DR There is no work-life balance. You will burn out.

2.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Uber is a fascinating business model, and the international scope, fast growth and leading market position are addicting for business-case junkies. Many Co-workers are smart and hard-working if somewhat dull (but at huge cost - see below) "Cocktail-party cool" means you'll be popular at parties, because everyone has an opinion on Uber and are always interested to learn about the inside. If this matters to you. Unique, interesting combination of Silicon Valley and Operations cultures. Amazing product-market fit, the company continues to grow - regardless of whatever you do (or dont) deliver. Learn how growth works

Cons

Where to begin...Uber is basically Game of Thrones translated into SV workplace. No company churns as much as Uber, even at 7,000 employees - the amount of chaos is unnecessary and exhausting, due to inexperienced management and ingrained top-down aggressive culture. Aggressive jerks and huge self-serving egos are not only tolerated, they are rewarded. You will be instructed to ignore other teams and duplicate effort to reach your goals, regardless of overall value to the company. You will be cursed at, and public ridicule is not punished. Everyone who lasts has sharp elbows and uses them. Many pieces of the Product team are brutally political, with a churn/burn mindset to people. This contributes to a noticeable lack of diversity in gender, race, age, etc. If you don't fit the model of a ex-Google/Facebook late-20's male employee, you won't fit in. Experienced, high-functioning, hard-working and well-liked co-workers "disappear" frequently without explanation or consideration, especially if they don't fit the model. Work/life balance is 24/hour availability because everyone is drinking the Kool-Aid. Pay is intentionally below market - Uber tries to take advantage of its stakeholders whenever it can, because this company does not value individuals. If you can get a competing offer during interviews, THEN they will raise your below-market salary offer - but not before. Many inexperienced employees think they are good, but in reality they are just lucky due to the perfect timing of product-market fit. Because Uber's equity policies are anti-employee, there are many people who are "friends of management" and grandfathered into the organization but can't afford to leave, even if they want to. Once this thing goes public, everyone will cash out and leave - nobody wants to work with a bunch of jerks.

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Uber Response
9y
Hi - we're sorry that you've had less than an ideal experience in your time here at Uber. While it's important to have a culture of meritocracy and fighting for what you believe is right, it seems it's been taken too far in your experience. We'd love to confidentially connect 1x1 to gather your insights and specific ideas on improving the culture. Feel free to reach out: pierce@uber.com. Thanks for your review.
1.0
Jul 31, 2016
Recommend
CEO approval
Business Outlook

Pros

- Work with some very brilliant people. - Opportunity to learn a lot about software design, data analytics, marketing, biz dev etc. - Center of attention at cocktail parties since you are working at the hottest company in the world.

Cons

- Ultra-aggressive deadlines, cumbersome processes, and huge workload. - Daily firing (stack ranking and constantly letting "bottom performers" go) - Terrible place for new grads as there are no grace periods to ramp up or learn. Many let go after just two months. - Offers no longer competitive with many established companies when one considers the misleading nature of the preferred share prices. - Incredible amounts of politics (company culture encourages back-stabbing amongst colleagues) - Company lies to recruits (stating huge bonuses, using preferred share prices to calculate equity compensation, promises for quick promotion, etc). - Bad food with dinner served at 8:15. - Firing people right before their stock vest cliff. - Equity won't be liquid for a long time, if ever. - Highly stressful environment.

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Uber Response
9y
Thanks for taking the time to write up this review. I'm sorry you've had less than an ideal experience at Uber and I appreciate the specific feedback you've provided. I'd love to set up a confidential conversation to chat about specific actions we can take as a company to make Uber a better place to work. If you're willing, I'd really appreciate it. Please reach out, and thanks again: pierce@uber.com.
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Glassdoor has 35,928 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.