Uber reviews

3.7

65% would recommend to a friend

(16,229 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
2.0
Jun 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Free Uber credit, free breakfast and lunch...and dinner (but at 8:30 pm) If you play the right game, you can move up the ladder - Manager within 2.5 years Unlimited PTO (but nobody really does this without taking their laptop with them)

Cons

Unqualified leads and managers lacking work experience, management ability & emotional intelligence Low base salary Cold & stressful work environment Long hours - if you leave before 6pm, don't even think about it No diversity focus No respect for employees with families to go home to People are extremely unhappy, fearful & undervalued

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Uber Response
9y
Thanks for your specific feedback, it's extremely valuable to hear honest feedback so we can improve the work experience. As you know, we're in hypergrowth mode which leads to lots of opportunity for younger managers to advance quickly. We love the fact that we've promoted quickly but also understand (and see in our culture survey data) that there's a need for more development activities to help them lead effectively. That's why you'll see more and more manager effectiveness training roll out this year and the next. I do want to take a moment to stress how important it is for each employee to work with his or her direct manager to carve out time for family and vacation. We all work hard to grow the company quickly -- particularly in recruiting. It's imperative we take the time to recharge when we need it. I see you've moved on to another opportunity but I wanted to let you know I've passed your comments along within HR and Recruiting. I also want to make myself available to chat 1x1 to dive deeper into your feedback and ideas on how we can improve. Feel free to reach out anytime - pierce@uber.com. Thanks again for your feedback and taking the time to write up your thoughts.
1.0
Jul 11, 2016
Recommend
CEO approval
Business Outlook

Pros

- Great work environment, coworkers were super friendly and helpful. - Open to new ideas and laid back culture.

Cons

- Very unprofessional way of firing someone. Called at 8:30 pm to say don't come to work the next day. Was given no reason for termination since it was at-will. They're in the clear legally but definitely an unprofessional way of terminating someone. - Not a great work life balance. People needed to stay till 7 or 8pm at work to get their stuff done.

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Uber Response
9y
Thanks for your review. We're sorry you had a poor experience in your time here at Uber. Regarding your note about your departure, please know that as an equal opportunity employer, we do not tolerate discrimination based on specific categories, including religion. We're focused on providing a welcoming and inclusive environment for all employees and contractors and we have policies and procedures in place to address complaints of discrimination in the workplace. If you'd like, I'd love to connect confidentially about your time here and specific actions we can take to make Uber a better place to work. Feel free to reach out: pierce@uber.com.
1.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The product is great and it's nice that the company is doing so well. Fun and interesting coworkers

Cons

Lots of pressure, long hours (face-time is emphasized), little mentoring, conflict between management and team members, very hierarchical structure. Significant growing pains with the hyper-growth. Seems to be lots of burnout and many people feel trapped into just staying for their stock options.

Viewing 13 - 15 of 16,229 Reviews

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