Uber reviews

3.7

65% would recommend to a friend

(16,230 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
1.0
Apr 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of growth, plenty of work to be done, if you can handle the culture.

Cons

Working 60+ hour weeks is normal here, engineers also work weekends frequently. It's hard to get leave for more than a week (even though it's supposed to be unlimited). There's a culture of sexism and sexist jokes which seems to be tolerated by senior engineers and management. Lots of engineering problems - system failures, downtime, lots of on-call work and stress, cost cutting is pretty rampant too, it's hard to get the things you need to do your job and you have to work with limited resources. The pay is also much lower than you can get at other companies. If you want high stress, low compensation then Uber is the place for you.

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Uber Response
10y
I'm sorry you're having this experience. As with many hyper growth companies, it's true that the work can be hard the and hours long at times . It's important to recharge and take time when you need it. Be sure to be honest about your needs with your manager manager to figure out a plan for vacation. I'm concerned that you've have felt a culture of sexism and sexist jokes at work. I'd like you to reach out to me and talk 1x1 about your experience. I'm happy to keep your concerns confidential but wanted to ensure that you can discuss these as well as for us to take actions to address. -Andrew, alevy@uber.com
2.0
Feb 23, 2016

Big Ideas, Big Problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is an incredible amount to work to be done, as is normal at any startup (even one growing as quickly as Uber), plenty of challenging, hard, and engaging problems to solve. People who join are for the most part passionate about the product/future forward looking aspect of the company, while also incredibly smart. Uber will also teach you nothing you've experienced before at any other job and everything you'll need to prepare you for your next role when you leave. However, all this comes at an egregious cost (below):

Cons

Leadership lacks empathy (those that do are let go / leave) and expects hiring fast, firing slow. Amazon but worse - plenty of back-channeling, finger pointing, arguments, intimidation. Survival of the fittest with clear fight or flight mentality across the board. Core Values of toe-stepping, principled confrontation, hustle, winning (among others) that promote individualistic ideas vs. teamwork. Makes getting things done difficult. Absolute culture of censorship, lack of perception to outside world. Those who speak the loudest win and continue to be promoted. Unlimited vacation is moot, expect to be working all hours, all days, all vacations. Expect to be cussed at.

3.0
Apr 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Super-smart colleagues, incredibly interesting projects, wonderful drivers. The Susan Fowler post opened up a gaping wound in the company's inner workings that I'd say are being genuinely worked on with very deep introspection. The technology is staggering and I really feel we get a bad rap from the media (i.e. we are NOT evil)!

Cons

The systemic paternalism and bro-culture is absolutely real. If you're a woman, be prepared to be chronically cut off mid-sentence, 'forgotten' off meeting invites and second-guessed. Depending on the team you're in, you'll be the only woman around. If you're unfortunate enough to enter a team that's been together for a long time, you have to really work hard to be included, but don't be too pushy - or else you'll get dinged for it on your Performance Review. I kind of feel like you can't win.

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Uber Response
9y
Hi there - thanks for taking the time to send this in. While it's certainly been a tough few months, I agree that the company is taking a deeply introspective look, identifying what needs to change, and taking action, and I'm confident we'll come out far better for it. That being said, there are some things you call out which are completely against what we stand for here at Uber. If you'd be willing to chat confidentially and offline, I'd really like to dig in and brainstorm ways we can make Uber a better place to work for everyone. Feel free to reach out and we can set up a time to chat - pierce@uber.com. Thanks again!
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