Uline reviews

3.6

64% would recommend to a friend

(1,540 total reviews)
avatar

Dick Uihlein

74% approve of CEO

70% positive business outlook

Uline has an employee rating of 3.6 out of 5 stars, based on 1,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uline employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Aug 14, 2018

Sr. Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Good salaries, employee benefit programs, bonus package. Great Management team with good vision, friendly & talented resources. Most important - Growing company !!!

Cons

Getting into Uline is difficult as Uline hires best of the best.

1.0
Jan 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The End of Year Profit Sharing Bonus

Cons

The sales dept within Uline harps on the fact that they “hire the best”. If this were the case, you would think they wouldn’t need to babysit you as if you were still in middle school. Selling as a sales rep at Uline is not what’s important. What is important are the constant over the top audits they do on a weekly basis. Forget the fact that you had great sales numbers this month. You didn’t have strong enough notes after your sales visit. You didn’t have strong enough “product suggestions” for the merchandising department. The sales rep position is a glorified customer service position that discounts items when the customer asks. If you are failing these audits, overall management, and the sales management will not talk to you about them face to face. They will hide behind their keyboards and sending scathing emails. Uline does not even trust you enough to correctly speak to customers. They installed software on your computer and phone, where management will be silently listening to your phone calls with customers, without you even knowing. Your job performance will not be judged on actually selling, it will be judged on the ridiculous “metrics” for each week, that quite frankly have zero correlation with actually selling. Management does not care about helping you develop. They will not want to join you for sales calls to help you sell, they will want to text you the morning of to surprise you that they’ll be joining you for the day, in hopes that they possibly catch you with a less than stellar day of sales calls. Upper management within the sales department in Pa/NY offer nothing to help you grow or advance in your career. They’re more focused on these audits, and digging through reports all day. There are zero leaders, or motivators at the top of the department and branch. If you plan on joining Uline, be prepared to feel pressured in your private beliefs. Because when the owner of the company, Liz, comes in for her yearly power trip visit, she’ll be sure to tell you who she wants you to vote for if you are working for her company. The time I spent at Uline got significantly worse as time went on. The micromanaging has hit new and more absurd heights with no end in sight. Strong sellers and good reps will continue to leave, and Uline will continue to lose good employees who are willing to work hard, just not be treated like a high schooler. But Uline doesn’t care, they look at it as it’s “your loss”. The statement “you are just a number” has never been more true after my experience at Uline. I think it is extremely important that dedicated sales professionals know exactly what they are getting into at Uline, before jumping back into a high school environment.

1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

- I work with some of the most passionate and driven people I could imagine. Uline does a great job at employee selection. - Nice amenities on the corporate campus. While work gyms are becoming more commonplace, we have outdoor walking trails and a decent cafe with fresh and unique items served at breakfast and lunch daily. - The cafe food is generally pretty good, although underseasoned a lot of the time.

Cons

I will avoid saying names directly for the sake of the privacy of the individuals and myself. The only exclusion will be Liz Uihlein, the nearly 80-year-old company president, and authoritarian matriarch. Her husband Richard will also be mentioned, although his health has prevented him from participating in company affairs for some time now. - Liz and her c-suite minions have actively forced employers who hire multiple Uline employees to stop considering Uline applications under threat of stopping business. This point alone makes me ashamed to say I work here. - No remote options. The company would rather lose a great employee than allow them to go remote (some major exceptions being granted when the individuals have been deemed too important to lose). - No hybrid options. Despite maintaining the IT infrastructure and capabilities to allow remote work, you need an approved excuse to remain in the comfort of your own home while working. - No sick days. If you're sick, you use your PTO (most people choose to just come in anyway). No exceptions. - 'Mandatory' 5 hours of weekly unpaid overtime. I say mandatory because legally they cannot force this on salary employees. However, if you fail to maintain a 45-hour weekly average you will be reprimanded come time for your performance review. - Maintaining this average becomes difficult if you take PTO because you are only allowed to take 8 hours of PTO a day despite the 9 they mandate you spend in the office. - Salary workers must clock in and out every day despite not being awarded overtime pay. They do this solely to micromanage you. - You are not just micromanaged by the time clock, but also by a daily tasking system you MUST input details about your current work into. This must be done by 9:30 AM every morning. - 1980s business professional dress code, passed off as "company culture". This is not what culture is. Nobody likes it. This fact alone prevents me from recommending any women work here. - Maximum 5 personal desk items, with strict restrictions on what they can be. I've actually yet to find an item our facilities team won't report me for. The employee handbook does not distinctly make all conditions evident, and therefore some senior facilities members will make up rules on the spot. - No plants in the building. - Blindingly bright fluorescent lights everywhere. - Bad toilet paper despite the company selling better toilet paper. - Uncomfortable desk chairs despite the company selling better desk chairs. - Random drug testing corporate employees, and a hair test upon hiring. This is because of Liz's ancient stance on recreational cannabis use. - Overall, extreme cult-like behavior about Liz and her "vision". She is not a genius. Her husband inherited what's estimated to be 100 million dollars of the Schlitz brewing fortune. I can't say I'd be as successful as Uline if I had that opportunity, but man, my company would at least do something interesting... - The corporate buildings all display Liz and Richard's personal art collection. Upon seeing them you may wonder, why are the paintings mounted at such unappealing heights on the walls? The reason for this is Liz specifically instructs our facilities team to hang them at her eye level. This is real. - Elizabeth and Richard Uihelin are the number 2 individual political donors in the country, right under George Soros. Liz's political interest takes priority over everything, including employee wellness. Her self-assuredness in her beliefs, although common in women of her antiquity, is disturbing for someone of such power. - A certain male Uihlein family member currently homes, and pays hush money to a previous female employee of Uline. You can guess the details - Another certain Uihlein family member is said to be the "Hunter Biden" of Uline. Yes, all implications here apply. No, company rules and policies do not apply to the family.

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