Uline reviews

3.6

64% would recommend to a friend

(1,540 total reviews)
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Dick Uihlein

74% approve of CEO

70% positive business outlook

Uline has an employee rating of 3.6 out of 5 stars, based on 1,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uline employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Nov 22, 2019

The first job I ever had, and the worst I’ll ever have.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You and your coworkers will hate your jobs so much that you’ll probably become best friends. There’s a great Thai place nearby.

Cons

I can only speak to my experience in the Internet department when I say that this is the most toxic place I will ever work. I started Uline out of college excited to learn and grateful for the opportunity to work for such a ‘successful’ and efficient company. For my first year I drank the kool-aid- kept my head down, took on extra work. The interesting thing about this department is that it’s like quick sand. The more you try to do to succeed, the more quickly you will sink. This is because promotions and relationships are not based on hard work or real achievements, but on personal feelings and who can yell the most ideas over everyone else in meetings. You get extra points if you can make someone else look stupid in front of management. Management in this department has been made aware of this type of overly-competitive, undermining culture on multiple occasions but nothing happens. Why? Because they are the source of it. The Internet department at Uline is run by incompetent, egotistical maniacs who hates anyone more technical or creative than them. Uline hires people like me because I didn’t know any better. They spam this page with fake reviews and tell you it’s harder to get into than Harvard, and you’ll feel special. Don’t let this be the first place you work because you will become jaded and exhaust yourself trying to succeed somewhere that doesn’t care how hard you work. Oh, and their “3 bonus programs” is worthless because when it times to negotiate for a higher pay, they’ll decline because suddenly your bonuses are considered a part of your base pay. Weird how that works. In case you can’t tell by now.. you should not work here.

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Uline Response
6y
We pride ourselves on hiring great managers and try to facilitate an environment in which hard work and quality results never go unnoticed. We also encourage employees to utilize our open-door policy and discuss their questions and feedback with management. If needed, our Human Resources department is always on hand to guide those conversations.Additionally, we are proud to offer our bonus programs to every employee at Uline because we truly are thankful for the hard work that our team members put in every day. Thank you for taking the time to write a review.
2.0
Jul 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent amount of time off, fun co-workers (management excluded), easily accessible locations due to the nature of the business (i.e. close to freeways for in- and outbound shipping).

Cons

Senior management. The company president instills the fear of God in everyone; that is, she rules through fear rather than positive collaboration. I gave her my two weeks notice simply because I needed to make a geographical shift, and when she was done screaming (and I mean SCREAMING) she told me to leave the building immediately. Gee, just the day before this, she considered me her right-hand man, like I could do no wrong. She's condescending, snobby, verbally abusive, belittling, and does not live in reality. It's too bad people like that get to enjoy the benefits of wealth, because Uline's president does not deserve anything but the worst.

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Uline Response
9y
Uline is a successful family-owned business. We strongly believe in Speed, Passion and Operational Excellence. For some, our culture is not a fit. And yet there are over 5000+ employees who continue to prosper in our journey, and who remain testimonials to our incredible growth. Uline is disappointed when talented employees leave, no matter the reason. We wish those who leave our company every success. But more importantly, look forward to recruiting new team members who are ready to share in our passion.
2.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay started off fine, however has not kept up with current market value. In many cases you will be ~20k under market value. Bonus is alright, but again can't compete with the market. Some of the people are great and exceptional, however their voice is often drowned out in the name of "Company Culture"

Cons

There is no easy place to begin. First and foremost, when employees were attempting to leave Liz began applying legal pressure to companies hiring people to attempt to scare away any offers being extended. This happened between the legal team getting involved, letters being sent and phone calls being made to the leadership of new companies. This has happened more than once. MANY of the Glassdoor reviews are 'fake' reviews left by HR employees to make Uline seem like a healthy place to work. Please keep this in mind when browsing reviews that are listed on this website. When people are announcing they are leaving their managers will gaslight them and say things like "Work from home is career suicide", "You are just going to make less money and be miserable". This does not speak for all leadership however, some people are great and make wise decisions. Pay has been lagging behind average market value for quite some time. Making a job change with no job title change will often come with a 20k raise. Work from home is always a firm NO. It does not matter how sick you are or if your family is needing assistance or the roads are so dangerous with snow that there are dozens of car crashes on the way to work. Under no circumstances are you able to do the exact same job from home to prevent possible harm to yourself or others. Leadership will say they do not watch the time clock (yes, a salaried position where you punch in/out at a time clock every day). However this is a lie, there is a required 45 hour minimum to prevent your manager from breathing down your neck and a 47 hour minimum if you even are considering scoring higher than a 3 on your performance review and get a well deserving promotion. There is no paid leave for maternity / paternity. If you need to take bereavement you are limited to 3 days and it must be someone in your immediate family, meaning if your cousin passes you will have to take time off to grieve. Many teams are under heavy scrutiny enduring hour by hour micromanagement. In cubicles you are restricted to five personal items, but if these personal items do not follow the 'company image' you will be required to take it home (eg. small figurine, a picture frame with a cross on it) When senior leadership holds town halls and addresses questions that have been asked hard questions they will laugh it off "haha there's that work from home question again... moving on". There is more than enough evidence that employees are struggling to maintain enthusiasm for the culture they must maintain where it is truly baffling that there is questions as to why people leave in droves when a new opportunity arrives at a new company.

Viewing 25 - 27 of 1,540 Reviews

Glassdoor has 1,771 Uline reviews submitted anonymously by Uline employees. Read employee reviews and ratings on Glassdoor to decide if Uline is right for you.