Uline reviews

3.6

64% would recommend to a friend

(1,540 total reviews)
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Dick Uihlein

74% approve of CEO

70% positive business outlook

Uline has an employee rating of 3.6 out of 5 stars, based on 1,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uline employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Feb 19, 2019

Actually a Consultant

Recommend
CEO approval
Business Outlook

Pros

Good salary, with some flexibility. Coworkers are great. Training is top notch.

Cons

Micro managing is the worst thing in the history of micro managing. There is a report for EVERYTHING with this company. If you’re on the phone too long, you get an email, if you’re trying to look for a new job, you get an email, if you don’t finish your work by end of day, you get an email. You get reviewed monthly about your numbers even though you don’t make commission. Dress code is stuck in 1980 when the company first started. Management and HR claim they listen to the feedback from employees, but in reality this never changes. Hence why the dress code is still in the 1980’s. Oh and you have to clock in every day even when you’re a salary employee!

1.0
Dec 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Midwest conservative company. Founders were born into lots of money and have even more now, the company should be around for a while. If you don't really care about dignity and are ready to retire, it might be the place for you.

Cons

You can notice sudden increase of "positive" reviews on Glassdoor about this company and more frequent response from the company lately. Top company executive has been openly encouraging employees to "let people know the good about the company" in order to average up the review ratings because all the ugly truth on Glassdoor make it difficult to hire talent. As mentioned in the Pros above, it's a midwest conservative company and they have lots of money, so if you are willing to keep your heads down until retirement, this is the place for you. 1. Extremely micro management from top down. You need to punch time card in and out, male needs to wear tie to work, female cannot wear pants unless you have matching coat to come with pants (even in the brutally freezing winter), they have secret "police" to walk around and write up people whose work cube and dress code "violate" company code, audit reports on every tiny thing. 2. Majority of the managers have no management skill. They ignore you when you ask for help and later come back to slam you for not doing your job well enough. 3. Obvious favoritism toward selected people. They prefer to hire/promote people with certain type of appearance and gender. 4. CEO (the female one, not her husband) can be really abusive in language depending on her moods and whether she likes you. 5. CEO (the female one, not her husband) is a big fan of Trump (I guess it can be Pros or Cons depending on where you stand) 6. No clear structure. Depends on what team you're in, an associate manager from one team could be doing the most entry level job day-to-day while associate from another team might have a little more responsibility.

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Uline Response
9y
Thank you for taking the time to leave your feedback. We understand the importance of feedback and do review comments on Glassdoor as one way to gather it. At Uline we are encouraging our employees to let their voice be heard and be honest in their reviews. We use this feedback as a way to improve, and to continue the things that are working well. Uline is a growing company of 5,000+ employees. We hold our employees to the highest standards and we sweat the details - this is what has helped us succeed and grow over our 36 year history. Our customers expect it. From a workplace culture standpoint we want to present a professional image to our customers, visitors, the community and each other. This attention to detail provides a safe, clean, beautiful and clutter free environment for all employees. Our President and CEO are very active in and passionate about the company they started out of their home. They expect all our employees to be treated equally, at all levels, this includes respecting and valuing each employee and their views. Our employees, past and present, have been an integral part of our company's success. At Uline we feel it is important that we make it first and foremost a great place to work and that every employee feels comfortable. As a current employee, please utilize our open door policy or the Employee Suggestions link on our company intranet and we can work together to make Uline an even better place to work.
1.0
Mar 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, Bonuses, Nice Facility, Diverse workforce

Cons

Policies stuck in 1990, Micromanagement

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Uline Response
6y
We appreciate your feedback. The health and safety of Uline employees is our top priority. We have instituted numerous changes to normal operating policies to adapt to the changing needs of our employees. We have limited in-person work to employees whose presence is required to meet essential services and cannot be completed remotely. Over 80% of employees in non-warehouse positions are now working remotely. Significant technology investments have been made to enable thousands of employees to work from home, including the majority of our call center employees who handle 35,000+ calls and email daily. To read more about Uline’s Response to COVID-19, visit https://www.uline.com/Corporate/About_Covid.
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