I have a GM from hell, They have the salon with no receptionist, no cleaning crew, and they never provide any real hands on continuing education for their stylists. A class to introduce a new Redken Chromatics color is not high end hands on needed training. They want salon managers to keep hiring even though they are already staffed. Tell me how the hell is a manager suposed to run a salon without a receptionist and only have 110 budgeted hours among myself and 5- 6 stylist and 2 estheticians. That is roughly 70 hours once you take away 40 given to the manager. So you do the math each stylist would roughly get 10 -12 hours and their response is to keep hiring. WTF!!!! This company is cheap as hell. Imagine trying to give your client excellent customer service and literally you have to stop every minute to answer the phone everytime it rings. ANNOYING AS HELL to the client and myself as well.You put in a salon order things are back ordered or take 2-3 weeks to arrive. You will constantly be out of color and developer with only about 150.00 a week to order supplies to stock the salon. They are constantly having these terribly cheap promotions to get clients in however it creates a problem when the stylist level jumps because they do not want to pay anymore than the 50.00 M-W color,cut and style promotion.Just FYI if you apply for a Salon Manager job get clarification in writing. They will probably pay you about 19.00 an hour to work the hell out of you . Even though they pay you a set amount every two weeks that amount they quote you per week is exactly how much you have to do in sales behind the chair. So in essence its like your salon productivity amount is how you pay yourself. Not only will you manage the salon you will be a receptionist, a baby sitter for the stylists, a janitor, a teacher to give all their jam sessions, you will coach and mentor the team, make the schedule, keep track of payroll daily and if you don't maintain your budget you will hear from you GM and DM. Imagine felling like your running around like a chicken with you neck cut off and severly over worked. Think twice about taking this job. Oh and Ulta has an extremely high turnover for salon managers most only stay 2-6 months. That should tell you something.
