Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,975 total reviews)
avatar

Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Associate Discount. 50% off in Salon. 25% in store. When Mary Dillon was the CEO.

Cons

Kecia Steelman , CULT like atmosphere with CORPORATE partners. Work load, work life balance. Bonus structure changed. Happy returns ruin your conversion and they wonder why. I can go on and on.

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and large growing company with a lot of possibilities for growth.

Cons

Can be very catty and toxic with the wrong group of people working with you. Not a lot of pay roll hours and expected to run a store on skeleton crew. Only KPI is credit cards and there’s a lot of pressure from higher up to constantly push credit card numbers.

Viewing 49 - 51 of 13,975 Reviews

Glassdoor has 14,279 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.