Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,975 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
May 2, 2015

Prestige Manager

Recommend
CEO approval
Business Outlook

Pros

401 K matching, healthcare insurance.

Cons

Taking mandatory breaks discouraged, having employees clock out and work through lunch breaks, understaffed, employees berated, working off the clock encouraged (for salaried individuals), turing a blind eye and deaf ear to other illegal practices going on in store, not allowing/approving people to take vacation so their vacation becomes maxed out and they cannot accrue more, not giving exit interviews, intimidating employees from/for calling HR for legitimate reasons. Using fear and intimidation instead as a tool for communication and motivation. Asked to lie when legal investigations were going on (which I did not but was asked)

1.0
Feb 16, 2015
Recommend
CEO approval
Business Outlook

Pros

pros? If you're lucky, gratis...lots of free products!

Cons

too many to name them all....constantly cutting hours, ridiculously high sales plans...impossible to meet but no recognition when exceeding last years sales plan.... Poorly paid employees, I know it's retail but with everything that's asked of the employees, better pay would go miles. Total lack of support from corporate including but not limited to DM's... dog and pony show when it comes to corporate visits....have to pretend that everything is PERFECT when in reality, nothing is. What a joke!

2.0
Dec 25, 2014

No room for advancement

Recommend
CEO approval
Business Outlook

Pros

Discounts, fun work eviornment if you truly love the beauty industry, great first job and that's about it

Cons

Lots of inconsistencies in each store. I went throught about 6 DM's in 2 years. You will have to prove yourself each time with the ever evolving company and if you miss the mark or someone just doesn't like you, then forget about advancing your career. If you don't "chase the carrot" as told by my DM then I would never advance. I was offered a SALON MARKET TRAINER position 3 times. Each time only offering me a dollar more per hour. What a joke! I'll keep my salon manager job and make about the same or more because I'll make that extra in tip income. Thanks! Little hours for the store and salon. BUT hey! You gotta make those unrealistic goals. For example my salon was trending 60%+ over LY but we wouldn't make budget buy 10%- that doesn't even make sense! I don't think goals are based on trends but rather push you and your team to the limit only to tell you that you and your team are just not good enough; even at 60% over LY AND $29 SPLH. All retail DMs have no experience in a salon setting or salon business.

Viewing 109 - 111 of 13,975 Reviews

Glassdoor has 14,279 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.