Pros
Gratis for Prestige Managers and consultants, If you work for a boutique brand such as Benefit, Lancome, or Clinique, you get a set amount of hours! Lost of room for advancement. Company is big about promoting from within. If you have a great team that makes the difference. I came from a very high volume location, so I had 16 girls on my team.
Cons
The company is ever changing and not in a way where I wanted to be apart of it. I remember back in the days where prestige didn't event have numbers to ring at the registers. They were able to focus on Ulta Beauty values and truly master "Give Wow Experiences." Now they are constantly getting called up, and if they're in a consultation, they're getting told a billion things and being rushed to hurry up. I know as a consumer I'd never have that if I was shopping and someone was rushing. I'd never want to return because I know I could go to Nordstrom where they'd take their time. I never felt I was able to truly master be a Prestige Manager, because I was being micromanaged. I know for myself, my management style is complete opposite and if my team is performing and making the numbers, at the end of the day you want to be their support and cheerleader. I think the best lessons learned are when you learn from your own mistakes. I also feel as a company the pay is ridiculously low for everything you have to do. Meet with vendors and discuss the business, plan and organize events and review the numbers, get asked to ring at the register, be there for my direct team of 16, book appintments for events, clean, stock, be security for LP issues, cover managers lunch, assist customers, then constantly have to keep up with the ever changing and added company policies and procedures. Have coaching conversations with team when told they're not performing. Pat downs before leaving the store. Too much micromanaging. The morale in the store was bad!
