Ulta Beauty reviews

3.3

55% would recommend to a friend

(13,986 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.3 out of 5 stars, based on 13,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Getting tipped for brow bar services. Working at a beautiful counter. Lovely customers for the most part. Lovely coworkers for the most part. The Benefit brand is a fun product line to work with.

Cons

As an Arch Expert you have to meet sales goals and a services goal. That is absolutely fine.There are things that work against you meeting those goals. You also have to help all customers all over the store which eats up your time from meeting those goals and only those goals count. All of the other brands that you sell, all of the other revenue that you make for Ulta goes unaccounted for. Also you are limited to mini makeovers this is counterproductive to your sales goals because you can only spend so much time with each client and only show them a few products. If we were allowed to do a clients make-up fully, you would have the opportunity to let them experience more products and open up the possibility of more sales! The reason behind this is because the salon in the store has a make-up application as a service and this competes with that service. I do not see that many people coming in to get their make- up done and paying for it, clearly we are losing out on money.

3.0
Sep 11, 2012

NOT that bad of a Place to work

Recommend
CEO approval
Business Outlook

Pros

If you work in prestige you get tons of gratis Sometimes you'll get samples to take home

Cons

Alot of work little pay. Don't really ever get any gratis

2.0
Sep 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great rewards program for customers -lots of coupons for customers -nice selection of products and services (spa facials, hairstyling, makeup, etc)

Cons

-Promotions are a joke...in the salon my friend went up in levels as a stylist but SHE didn't make more money, could charge more and the STORE made more money. I was promoted from cashier to "prestige" makeup side which they made seem like it was a big deal but once again, NO pay increase but more work and have to come to mandatory meetings. -There were cliques within management and they had a superior air that made them difficult to relate to often times yet all of them still lived at home so they weren't making that great of money, clearly. -Crappy hours so checks weren't that great -It's a beauty and makeup store yet most of the management couldn't be bothered to really put on good looking makeup

Viewing 13732 - 13734 of 13,986 Reviews

Glassdoor has 14,290 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.